This survey forms the first step in an ambitious project for the Football Supporters' Federation to measure the experience of the away fan. We would like to assemble the thoughts and experiences of fans in the Premier League, Championship and Leagues One and Two throughout the season.
We hope that you will return to complete this survey for future matches, and appreciate any and all help in spreading the word about this project.
Unfortunately we have to draw the line somewhere, and with the relatively small number of fans attending non-league fixtures, and with very limited resources ourselves as a largely voluntary organisation, we'd be unable to reach a significant enough proportion of matchgoing fans across the divisions at non-league level to get enough meaningful data to work with at this time, but hope to extend the project to non-league clubs in following seasons.
All the answers to the following questions regarding your matchday experience should be with reference to a specific match that you have attended in the 2012/13 season, identified in Question 5.
The ultimate aim is to improve the away fans' experience, and encourage more fans to travel to watch their team. From this project we hope to be able to discuss with clubs and the authorities, in an academic fashion, what keeps fans committed to travelling and to the sacrifices they make, what they look for as a travelling fan, what they hope to see, what they don’t enjoy and why they feel valued or otherwise.
The survey should take no more than a couple of minutes to complete. All answers are given anonymously, and no personal or identifying data will be passed on to third parties. Ever.