Exit this survey Agent Survey by Students 1. Agent Survey by Students Question Title * Student Details Today's Date Your Name (Optional) Current Course Name of the Agent Location of Agent Agent Contact Name Question Title * 1. How did you first find the agent Question Title * 2. Which of the following information about the course and institute were provided to you by the agent prior to your enrolment? Course brochure Course prospectus Course duration and entry requirements Application form Information on career and educational pathways Question Title * 3. Did you find the information provided by the agent prior to your enrolment was sufficient and helpful in making decision about your course? Yes No If No, Please explain why? Question Title * 4. Was there any information regarding course or institute provided to you by the agent prior to your enrolment which you found to be INCORRECT or INCOMPLETE after you joined the institute? Yes No If Yes, Please provide the details Question Title * 5. Have you made any personal complaints about your dealings with the agent in the past six months? Yes No If Yes, Please provide the details Question Title * 6. How would you rate your overall satisfaction level with your agent? Very Satisfied Satisfied Neither Satisfied Nor Unsatisfied Unsatisfied Very Unsatisfied Please provide comments in relation to your answer Question Title * 7. Write at least THREE things that you think your agent SHOULD HAVE assisted you with or done for you Question Title * 8. Would you recommend your agent to someone else? Yes No If No, Please explain why Question Title * 9. Please provide other comments (if any), if not already covered in the above questions/answers Done
