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3.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
Yes
No
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
fear
surprise
acceptance
distraction
serenity
anticipation
annoyance
terror
trust
frustration
ecstasy
joy
pensiveness
sadness
loathing
overwhelmed
interest
grief
amazement
apprehension
boredom
anger
rage
admiration
disgust
vigilance
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
