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2.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
No
Yes
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
apprehension
loathing
disgust
serenity
interest
rage
surprise
boredom
terror
fear
distraction
pensiveness
amazement
vigilance
sadness
frustration
admiration
anger
anticipation
grief
acceptance
annoyance
ecstasy
joy
overwhelmed
trust
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
