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3.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
No
Yes
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
anger
terror
disgust
fear
distraction
frustration
boredom
rage
interest
serenity
admiration
amazement
apprehension
trust
anticipation
ecstasy
grief
acceptance
sadness
surprise
loathing
pensiveness
annoyance
vigilance
joy
overwhelmed
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.