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1.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
Yes
No
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
frustration
sadness
amazement
admiration
joy
acceptance
overwhelmed
grief
distraction
vigilance
interest
trust
fear
annoyance
ecstasy
pensiveness
apprehension
loathing
terror
surprise
disgust
boredom
rage
anger
serenity
anticipation
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
