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6.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
Yes
No
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
anger
ecstasy
interest
grief
serenity
amazement
loathing
vigilance
fear
surprise
apprehension
joy
distraction
terror
rage
trust
boredom
overwhelmed
admiration
acceptance
pensiveness
sadness
disgust
frustration
annoyance
anticipation
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
