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22.
Thank you for helping us improve!
1.
What product were you looking at on Zazzle?
2.
Did you customize or design any element of your product?
No
Yes
3.
If yes, how satisfied were you with the customization experience?
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Choose one:
1 - Not satisfied at all
2
3
4
5
6
7
8
9
10 - Completely satisfied
Additional feedback about product customization experience (optional):
4.
What is the main reason you did not complete your order on Zazzle?
5.
Of the emotions below, which did you feel while shopping with Zazzle? (choose all that apply)
acceptance
boredom
grief
pensiveness
terror
vigilance
trust
anger
anticipation
apprehension
disgust
surprise
distraction
sadness
overwhelmed
frustration
joy
serenity
interest
ecstasy
rage
amazement
admiration
loathing
annoyance
fear
Other (please specify)
Thank you for taking time to complete this survey! A discount code for your next purchase is on the next page.
