Facility Rental Evaluation

1. Facility Rental Evaluation - 2012

The Wheeling Park District welcomes your honest thoughts and constructive feedback. Your input will enable us to provide you with the ultimate rental experience.

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* 1. The rental contact person or group's name:

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* 2. Contact's e-mail address:

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* 3. Which facility did you rent for your party or event?

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* 4. Availability of facility

	Very Satisfied	Satisfied	Dissatisfied
Was your preferred date available?	Was your preferred date available? Very Satisfied	Was your preferred date available? Satisfied	Was your preferred date available? Dissatisfied
Was your preferred time available?	Was your preferred time available? Very Satisfied	Was your preferred time available? Satisfied	Was your preferred time available? Dissatisfied

Please tell us how we can improve.

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* 5. Reservation process

	Very satisfied	Satisfied	Dissatisfied
Was the permit form easy to complete?	Was the permit form easy to complete? Very satisfied	Was the permit form easy to complete? Satisfied	Was the permit form easy to complete? Dissatisfied
Was staff response to your request timely?	Was staff response to your request timely? Very satisfied	Was staff response to your request timely? Satisfied	Was staff response to your request timely? Dissatisfied

Please tell us how we can improve:

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* 6. Condition of facility

	Very Satisfied	Satisfied	Dissatisfied	Not Applicable
Was the facility space clean?	Was the facility space clean? Very Satisfied	Was the facility space clean? Satisfied	Was the facility space clean? Dissatisfied	Was the facility space clean? Not Applicable
Was the # of trash cans appropriate?	Was the # of trash cans appropriate? Very Satisfied	Was the # of trash cans appropriate? Satisfied	Was the # of trash cans appropriate? Dissatisfied	Was the # of trash cans appropriate? Not Applicable
Were there sufficient tables/chairs set up?	Were there sufficient tables/chairs set up? Very Satisfied	Were there sufficient tables/chairs set up? Satisfied	Were there sufficient tables/chairs set up? Dissatisfied	Were there sufficient tables/chairs set up? Not Applicable
Was the water temperature comfortable?(Aquatics)	Was the water temperature comfortable?(Aquatics) Very Satisfied	Was the water temperature comfortable?(Aquatics) Satisfied	Was the water temperature comfortable?(Aquatics) Dissatisfied	Was the water temperature comfortable?(Aquatics) Not Applicable
Was the water clear? (Aquatics)	Was the water clear? (Aquatics) Very Satisfied	Was the water clear? (Aquatics) Satisfied	Was the water clear? (Aquatics) Dissatisfied	Was the water clear? (Aquatics) Not Applicable

Please tell us how we can improve:

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* 7. Staff on site

	Very Satisfied	Satisfied	Dissatisfied
Were employees available to you?	Were employees available to you? Very Satisfied	Were employees available to you? Satisfied	Were employees available to you? Dissatisfied
Were employees easily identifiable?	Were employees easily identifiable? Very Satisfied	Were employees easily identifiable? Satisfied	Were employees easily identifiable? Dissatisfied
Was staff courteous/pleasant?	Was staff courteous/pleasant? Very Satisfied	Was staff courteous/pleasant? Satisfied	Was staff courteous/pleasant? Dissatisfied
Was staff responsive to your needs?	Was staff responsive to your needs? Very Satisfied	Was staff responsive to your needs? Satisfied	Was staff responsive to your needs? Dissatisfied

What additional services could our staff provide to improve your experience?

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* 8. Overall quality of your experience

	Excellent	Good	Poor
Quality of Rental	Quality of Rental Excellent	Quality of Rental Good	Quality of Rental Poor
Value Received	Value Received Excellent	Value Received Good	Value Received Poor

Facility Rental Evaluation

1. Facility Rental Evaluation - 2012

Question Title

* 1. The rental contact person or group's name:

Question Title

* 2. Contact's e-mail address:

Question Title

* 3. Which facility did you rent for your party or event?

Question Title

* 4. Availability of facility

Question Title

* 5. Reservation process

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* 6. Condition of facility

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* 7. Staff on site

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* 8. Overall quality of your experience

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* 9. If any of your expectations were not met, how can we improve?

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* 10. Would you recommend our facility to others?