Pre-Award Services Survey

1. What is your current position?
Please choose all that apply:

What is your current position? Please choose all that apply: Faculty Researcher

Non-faculty Researcher

Dean

Chair

Center Director

Departmental Research Administrator

Staff

Student

Other

2. Pre-award services consist of assistance in preparing, reviewing, and submitting competitive proposals to funding agencies.

Are you familiar enough with pre-award services to evaluate them?

If answer is no, please skip Question 3.

Pre-award services consist of assistance in preparing, reviewing, and submitting competitive proposals to funding agencies. Are you familiar enough with pre-award services to evaluate them? If answer is no, please skip Question 3. Yes

3. Please rate your level of satisfaction with the following aspects of pre-award services. Rate only those services you have used during the past year. NOTE – This survey does not include contract negotiation.

	Strongly Disagree	Met Expectations	Strongly Agree
Understanding of researcher needs	*Please rate your level of satisfaction with the following aspects of pre-award services. Rate only those services you have used during the past year. NOTE – This survey does not include contract negotiation. Understanding of researcher needs Strongly Disagree	Understanding of researcher needs Met Expectations	Understanding of researcher needs Strongly Agree
Functional/technical expertise of staff	Functional/technical expertise of staff Strongly Disagree	Functional/technical expertise of staff Met Expectations	Functional/technical expertise of staff Strongly Agree
Accessibility and courtesy of staff	Accessibility and courtesy of staff Strongly Disagree	Accessibility and courtesy of staff Met Expectations	Accessibility and courtesy of staff Strongly Agree
GAMS system ease of use	GAMS system ease of use Strongly Disagree	GAMS system ease of use Met Expectations	GAMS system ease of use Strongly Agree
GAMS system information repository	GAMS system information repository Strongly Disagree	GAMS system information repository Met Expectations	GAMS system information repository Strongly Agree
Communication from OSP staff during proposal creation and submission process	Communication from OSP staff during proposal creation and submission process Strongly Disagree	Communication from OSP staff during proposal creation and submission process Met Expectations	Communication from OSP staff during proposal creation and submission process Strongly Agree
Understanding and explanation of solicitation requirements	Understanding and explanation of solicitation requirements Strongly Disagree	Understanding and explanation of solicitation requirements Met Expectations	Understanding and explanation of solicitation requirements Strongly Agree
Review of proposals to ensure that solicitation requirements are met	Review of proposals to ensure that solicitation requirements are met Strongly Disagree	Review of proposals to ensure that solicitation requirements are met Met Expectations	Review of proposals to ensure that solicitation requirements are met Strongly Agree
Proposal preparation assistance (e.g., budget development, form completion, facilitating collaborations)	Proposal preparation assistance (e.g., budget development, form completion, facilitating collaborations) Strongly Disagree	Proposal preparation assistance (e.g., budget development, form completion, facilitating collaborations) Met Expectations	Proposal preparation assistance (e.g., budget development, form completion, facilitating collaborations) Strongly Agree
Assistance with electronic proposal submission	Assistance with electronic proposal submission Strongly Disagree	Assistance with electronic proposal submission Met Expectations	Assistance with electronic proposal submission Strongly Agree
Overall satisfaction with pre-award services	Overall satisfaction with pre-award services Strongly Disagree	Overall satisfaction with pre-award services Met Expectations	Overall satisfaction with pre-award services Strongly Agree

4. What suggestions do you have for improving pre-award services?

What suggestions do you have for improving pre-award services?

5. Please enter any additional comments you wish to make about pre-award services here.

Please enter any additional comments you wish to make about pre-award services here.

Pre-Award Services

1. Customer Satisfaction Survey