Post Award Survey

1. What is your current position?
Please choose all that apply:

What is your current position? Please choose all that apply: Faculty Researcher

Non-faculty Researcher

Dean

Chair

Center Director

Departmental Research Administrator

Staff

Student

Other

2. Post award administration includes setting up projects in the SAP financial system, maintaining budgetary controls, reviewing expenses for compliance with federal, state, and agency guidelines, award close-out, and working with agencies on reporting and administrative issues (e.g., time extensions, re-budget approval).

Are you familiar enough with post-award services to evaluate them?

If answer is no, please skip Question 3.

Post award administration includes setting up projects in the SAP financial system, maintaining budgetary controls, reviewing expenses for compliance with federal, state, and agency guidelines, award close-out, and working with agencies on reporting and administrative issues (e.g., time extensions, re-budget approval). Are you familiar enough with post-award services to evaluate them? If answer is no, please skip Question 3. Yes

3. Please rate your level of satisfaction with each of the following aspects of post-award services. Rate only those services you have used during the past year.

	Strongly Disagree	Met Expectations	Strongly Agree
• Understanding of researcher needs	*Please rate your level of satisfaction with each of the following aspects of post-award services. Rate only those services you have used during the past year. • Understanding of researcher needs Strongly Disagree	• Understanding of researcher needs Met Expectations	• Understanding of researcher needs Strongly Agree
• Functional/technical expertise of staff	• Functional/technical expertise of staff Strongly Disagree	• Functional/technical expertise of staff Met Expectations	• Functional/technical expertise of staff Strongly Agree
• Accessibility and courtesy of staff	• Accessibility and courtesy of staff Strongly Disagree	• Accessibility and courtesy of staff Met Expectations	• Accessibility and courtesy of staff Strongly Agree
Given opportunity to approve terms and conditions prior to acceptance	Given opportunity to approve terms and conditions prior to acceptance Strongly Disagree	Given opportunity to approve terms and conditions prior to acceptance Met Expectations	Given opportunity to approve terms and conditions prior to acceptance Strongly Agree
Timeliness of services	Timeliness of services Strongly Disagree	Timeliness of services Met Expectations	Timeliness of services Strongly Agree
Initial award setup	Initial award setup Strongly Disagree	Initial award setup Met Expectations	Initial award setup Strongly Agree
Explanation of agency-specified award conditions	Explanation of agency-specified award conditions Strongly Disagree	Explanation of agency-specified award conditions Met Expectations	Explanation of agency-specified award conditions Strongly Agree
Information about status of project budgets	Information about status of project budgets Strongly Disagree	Information about status of project budgets Met Expectations	Information about status of project budgets Strongly Agree
Assistance with financial reporting	Assistance with financial reporting Strongly Disagree	Assistance with financial reporting Met Expectations	Assistance with financial reporting Strongly Agree
Assistance during closeout process	Assistance during closeout process Strongly Disagree	Assistance during closeout process Met Expectations	Assistance during closeout process Strongly Agree
Overall satisfaction with post-award services	Overall satisfaction with post-award services Strongly Disagree	Overall satisfaction with post-award services Met Expectations	Overall satisfaction with post-award services Strongly Agree

4. What suggestions do you have for improving post-award services?

What suggestions do you have for improving post-award services?

5. Please enter any additional comments you wish to make about post-award services here.

Please enter any additional comments you wish to make about post-award services here.

Post Award

1. Customer Satisfaction Survey