Website satisfaction survey
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1.
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1
. How did you find out about my website?
How did you find out about my website?
Search engine
Business directory
Link from another site
Friend/colleague
Company email
Other (please specify)
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2
. How often do you visit my website?
How often do you visit my website?
Daily
Weekly
Monthly
Occasionally
Quarterly
Annually
Other (please specify)
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3
. What is your main reason for visiting my website?
What is your main reason for visiting my website?
Company information
Marketing support
Contact information
Business courses information
Other (please specify)
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4
. Which pages of my website did you find useful? Tick all that apply.
Which pages of my website did you find useful? Tick all that apply.
Homepage
Marketing services
Pre-start ups
New businesses
Website services
Clients
Courses & events
About
Contact
Mailing list
Website review case study
Green business practices
Top10Tips project
Site map
Comments
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5
. During your visit to my website, which of the following applied?
During your visit to my website, which of the following applied?
You found what you were looking for
You found part of what you were looking for
You did not find the information you required
You were just browsing the site
Comments
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6
. How would you rate the following aspects of my website?
Below average
Average
Above average
Well above average
Ease of navigation
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How would you rate the following aspects of my website? Ease of navigation Below average
Ease of navigation Average
Ease of navigation Above average
Ease of navigation Well above average
Meeting your requirements
Meeting your requirements Below average
Meeting your requirements Average
Meeting your requirements Above average
Meeting your requirements Well above average
Content quality
Content quality Below average
Content quality Average
Content quality Above average
Content quality Well above average
Content quantity
Content quantity Below average
Content quantity Average
Content quantity Above average
Content quantity Well above average
Design
Design Below average
Design Average
Design Above average
Design Well above average
Comments
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7
. How likely are you to visit my website again?
How likely are you to visit my website again?
Highly likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
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8
. How likely are you to recommend my website to a colleague or friend?
How likely are you to recommend my website to a colleague or friend?
Highly likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Comments
*
9
. From your experience on my website, how comfortable would you be doing business with my company?
From your experience on my website, how comfortable would you be doing business with my company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat comfortable
Very comfortable
Comments
10
. Please feel free to add more feedback here
Please feel free to add more feedback here
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