Member Survey
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1. Default Section

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1. Age?

Age? <18yrs

18-25yrs

26-35yrs

36-45yrs

46-55yrs

>55yrs

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2. How long have you been a member of First Choice Credit Union?

How long have you been a member of First Choice Credit Union? <2yrs

2-5yrs

5-10yrs

10-15yrs

15-20yrs

>20yrs

3. What products/services do you have with First Choice Credit Union?

What products/services do you have with First Choice Credit Union? On-Call Savings Account Christmas Club Account Cash Management Account Budget Savings Account Pensioner Deeming Account Online Savings Account Mortgage Offset Account Overdraft Term Deposit Personal Loan	Car Loan Home Loan Home Equity Loan Investment Loan Business Loan Redicard Cheque Book Phone Banking Internet Banking BPay	Direct Credit (Payroll) Direct Debit Periodic Payments Car Insurance Greenslip Home/Contents Insurance Landlords Insurance MyCard/Credit Card Financial Planning
Are there any products that you think we are missing?

4. Is First Choice Credit Union your main financial institution?

Is First Choice Credit Union your main financial institution? Yes

5. What other financial institutions do you use?

What other financial institutions do you use? Only First Choice

Commonwealth Bank

Westpac

NAB

ANZ

St George

Greater Building Society

Orange Credit Union

Other Bank

Other Credit Union/Building Society

Other (please specify)

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6. How do you rate First Choice Credit Union?

	Very Poor	Poor	Average	Good	Very Good
Staff Knowledge	*How do you rate First Choice Credit Union? Staff Knowledge Very Poor	Staff Knowledge Poor	Staff Knowledge Average	Staff Knowledge Good	Staff Knowledge Very Good
Service	Service Very Poor	Service Poor	Service Average	Service Good	Service Very Good
Product Range	Product Range Very Poor	Product Range Poor	Product Range Average	Product Range Good	Product Range Very Good
Fee Structure	Fee Structure Very Poor	Fee Structure Poor	Fee Structure Average	Fee Structure Good	Fee Structure Very Good
Interest Rates	Interest Rates Very Poor	Interest Rates Poor	Interest Rates Average	Interest Rates Good	Interest Rates Very Good
Convenience	Convenience Very Poor	Convenience Poor	Convenience Average	Convenience Good	Convenience Very Good
Access	Access Very Poor	Access Poor	Access Average	Access Good	Access Very Good

7. What do you like about First Choice Credit Union?

What do you like about First Choice Credit Union?

8. What could we improve?

What could we improve?

9. Your Details

Your Details Name:
Address:
Address 2:
City/Town:
State:
ZIP/Postal Code:
Email Address:
Phone Number:

10. Would you like to be contacted regarding any of our products or services?

Would you like to be contacted regarding any of our products or services? Yes

Preferred Contact Method/Time

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Member SurveyExit this survey