Exit this survey

1.

Thank you for taking the time to complete HelpAge’s communications survey.

Your opinion is important to us and your participation helps us to continually improve our communications outputs, such as our website and publications, so that they meet your needs.

The survey should only take a few minutes to complete and one lucky person, picked at random, will also WIN A BAG OF HELPAGE GOODIES, such as mugs, key rings and pens!

Survey results will be published on the website and in our regular newsletters. We will not use your data for anything other than to inform and improve our communications work. Read our privacy policy here: www.helpage.org/privacy-policy

Any questions marked with an asterisk (*) require an answer in order to progress through the survey.

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* 1. Please enter your name:

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* 2. Please enter your email address (needed to enter the prize draw):

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* 3. Do you want to enter our prize draw?

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* 4. How old are you?

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* 5. Which country do you live in?

 
Select a country

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* 6. How familiar are you with HelpAge?

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* 7. How did you hear about our website?

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* 8. What is the purpose of your visit to our website today?

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* 9. Were you able to complete your task?

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* 10. If you were not able to complete your task, why not?

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* 11. How would you rate our:

  Excellent Good Fair Poor
Design
Navigation
Layout of pages
Content

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* 12. Does our website provide enough information about our organisation?

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* 13. Do you want to suggest any improvements?

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* 14. Which is your favourite NGO website?

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* 15. Can you briefly explain what you specifically like about your chosen website?

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* 16. In general, how good do you think HelpAge is at communicating about ageing and development?

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* 17. Can you briefly explain why?

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* 18. How do/would you prefer to receive information from HelpAge?

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* 19. Over the past 12 months, have you read any of the following?

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* 20. Regarding HelpAge's publications and communications materials, how much do you agree with the following statements:

  Stongly agree Agree Don't know Disagree Strongly disagree
Has topics that are relevant to me profesionally
Helps me do my job better
Has a unique point of view on development and ageing
Keeps me up to date on ageing and development issues
Offers unique content that I can't find in other places

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* 21. What other content would you like HelpAge to provide?

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* 22. Have you taken any action as a result of visiting our website or reading any of our publications?

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* 23. If you answered yes to the above question, please specify the action you have taken:

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* 24. We may want to use some of your feedback and first name on the HelpAge website. Would you rather opt out?

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