Owners- Online Survey

Thank you for allowing Tiner Properties to manage your rental home. In an effort to continually improve our service to you, we have sent you this survey. Please take a few minutes to answer a few questions. Your responses will go directly to John Tiner, the Owner.

1. Please provide us with your contact information:

Please provide us with your contact information: Name:

Address of rental home:
Phone Number:

2. Who manages your home(s)?

Who manages your home(s)? Susan

Pam

Bob

I don't remember

3. How interested are you in hearing from us about new laws and regulations (Newsletter information)?

How interested are you in hearing from us about new laws and regulations (Newsletter information)? Very interested

Somewhat interested

Not interested

Is there anything else that you would like to recieve more updates on?

4. How quickly do you usually get a response when contacting us?

How quickly do you usually get a response when contacting us? Within an hour

Within 6 hours

Within 12 hours

Within 24 hours

More than 1 day

5. Please indicate how satisfied you are with the following:

	Very satisfied	Satisfied	Somewhat Satisfied	Unsatisfied	N/A
The monthly statements	*Please indicate how satisfied you are with the following: The monthly statements Very satisfied	The monthly statements Satisfied	The monthly statements Somewhat Satisfied	The monthly statements Unsatisfied	The monthly statements N/A
Repair service and rates	Repair service and rates Very satisfied	Repair service and rates Satisfied	Repair service and rates Somewhat Satisfied	Repair service and rates Unsatisfied	Repair service and rates N/A
Phone call response time	Phone call response time Very satisfied	Phone call response time Satisfied	Phone call response time Somewhat Satisfied	Phone call response time Unsatisfied	Phone call response time N/A
Email response time	Email response time Very satisfied	Email response time Satisfied	Email response time Somewhat Satisfied	Email response time Unsatisfied	Email response time N/A
Inspections of your rental	Inspections of your rental Very satisfied	Inspections of your rental Satisfied	Inspections of your rental Somewhat Satisfied	Inspections of your rental Unsatisfied	Inspections of your rental N/A
Vacant property update letters	Vacant property update letters Very satisfied	Vacant property update letters Satisfied	Vacant property update letters Somewhat Satisfied	Vacant property update letters Unsatisfied	Vacant property update letters N/A
Your property managers expertise	Your property managers expertise Very satisfied	Your property managers expertise Satisfied	Your property managers expertise Somewhat Satisfied	Your property managers expertise Unsatisfied	Your property managers expertise N/A
Helpfulness of support staff (other than the property manager)	Helpfulness of support staff (other than the property manager) Very satisfied	Helpfulness of support staff (other than the property manager) Satisfied	Helpfulness of support staff (other than the property manager) Somewhat Satisfied	Helpfulness of support staff (other than the property manager) Unsatisfied	Helpfulness of support staff (other than the property manager) N/A
Our respect and professionalism	Our respect and professionalism Very satisfied	Our respect and professionalism Satisfied	Our respect and professionalism Somewhat Satisfied	Our respect and professionalism Unsatisfied	Our respect and professionalism N/A
Your overall experience	Your overall experience Very satisfied	Your overall experience Satisfied	Your overall experience Somewhat Satisfied	Your overall experience Unsatisfied	Your overall experience N/A

6. Please share any additional information you would like Tiner Properties to know:

Please share any additional information you would like Tiner Properties to know:

Owners- Online
Exit this survey

1. Owner Survey

1. Please provide us with your contact information:

2. Who manages your home(s)?

3. How interested are you in hearing from us about new laws and regulations (Newsletter information)?

4. How quickly do you usually get a response when contacting us?

5. Please indicate how satisfied you are with the following:

6. Please share any additional information you would like Tiner Properties to know:

Owners- OnlineExit this survey

1. Owner Survey

1. Please provide us with your contact information:

2. Who manages your home(s)?

3. How interested are you in hearing from us about new laws and regulations (Newsletter information)?

4. How quickly do you usually get a response when contacting us?

5. Please indicate how satisfied you are with the following:

6. Please share any additional information you would like Tiner Properties to know:

Owners- Online
Exit this survey