Jay-Crew Client Satisfaction Survey

Hello, and thank you for allowing Jay-Crew to serve your needs. Please take a few moments and complete this survey so we may improve our service.

For each question, please select one of the following:
1. Did not meet expectations
2. Met expectations
3. Exceeded expectations
4. Far exceeded expectations

1. The Salesperson:

	1	2	3	4
Dependability and Promptness	*The Salesperson: Dependability and Promptness 1	Dependability and Promptness 2	Dependability and Promptness 3	Dependability and Promptness 4
Listening to Your Needs	Listening to Your Needs 1	Listening to Your Needs 2	Listening to Your Needs 3	Listening to Your Needs 4
Knowledge	Knowledge 1	Knowledge 2	Knowledge 3	Knowledge 4
Attitude	Attitude 1	Attitude 2	Attitude 3	Attitude 4

2. The Crew:

	1	2	3	4
Communication	*The Crew: Communication 1	Communication 2	Communication 3	Communication 4
Attitude	Attitude 1	Attitude 2	Attitude 3	Attitude 4
Quality of Work	Quality of Work 1	Quality of Work 2	Quality of Work 3	Quality of Work 4
Knowledge	Knowledge 1	Knowledge 2	Knowledge 3	Knowledge 4
Attention to Detail	Attention to Detail 1	Attention to Detail 2	Attention to Detail 3	Attention to Detail 4
End of Day Cleanup	End of Day Cleanup 1	End of Day Cleanup 2	End of Day Cleanup 3	End of Day Cleanup 4

3. The Overall Jay-Crew Experience:

	1	2	3	4
Communication (Did we call to tell you when we were coming?)	*The Overall Jay-Crew Experience: Communication (Did we call to tell you when we were coming?) 1	Communication (Did we call to tell you when we were coming?) 2	Communication (Did we call to tell you when we were coming?) 3	Communication (Did we call to tell you when we were coming?) 4
Value	Value 1	Value 2	Value 3	Value 4
Attitude	Attitude 1	Attitude 2	Attitude 3	Attitude 4
Overall Jay-Crew Experience	Overall Jay-Crew Experience 1	Overall Jay-Crew Experience 2	Overall Jay-Crew Experience 3	Overall Jay-Crew Experience 4

4. Would you recommend us to a friend or family member?

Would you recommend us to a friend or family member? Yes

5. What could we do to make doing business with Jay-Crew Landscape easier?

What could we do to make doing business with Jay-Crew Landscape easier?

6. What, if anything, should we keep doing?

What, if anything, should we keep doing?

7. What, if anything, should we stop doing?

What, if anything, should we stop doing?

8. Optional Information

Optional Information Email Address:
Name:

Thank you very much.