Feis Ile 2010
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1. Feis Ile 2010

1. Where did you hear about the Islay Festival?

Where did you hear about the Islay Festival? a) Discovering Distilleries

b) Festival web-site

c) Friend

d) Family

e) Other

Other (please specify)

2. Which site(s) did you visit during our Festival this year?

Which site(s) did you visit during our Festival this year? a) Lagavulin

b) Port Ellen Maltings

c) Caol Ila

3. Which events did you attend?

Which events did you attend? a) Lagavulin Tour

b) Lagavulin Masterclass

c) Lagavulin Warehouse

d) Maltings introduction

e) Caol Ila Tour

f) Caol Ila Masterclass

g) Caol Ila Untenanted cask demonstration

4. Bookings

	Unsatisfactory	Poor	Satisfactory	Good	Excellent
a) How easy did you find booking spaces for classes during our Open Days?	*Bookings a) How easy did you find booking spaces for classes during our Open Days? Unsatisfactory	a) How easy did you find booking spaces for classes during our Open Days? Poor	a) How easy did you find booking spaces for classes during our Open Days? Satisfactory	a) How easy did you find booking spaces for classes during our Open Days? Good	a) How easy did you find booking spaces for classes during our Open Days? Excellent
b) How satisfied were you with communication from the distillery(s) after initial contact?	b) How satisfied were you with communication from the distillery(s) after initial contact? Unsatisfactory	b) How satisfied were you with communication from the distillery(s) after initial contact? Poor	b) How satisfied were you with communication from the distillery(s) after initial contact? Satisfactory	b) How satisfied were you with communication from the distillery(s) after initial contact? Good	b) How satisfied were you with communication from the distillery(s) after initial contact? Excellent
c) How useful did you find the booking confirmation and receipt?	c) How useful did you find the booking confirmation and receipt? Unsatisfactory	c) How useful did you find the booking confirmation and receipt? Poor	c) How useful did you find the booking confirmation and receipt? Satisfactory	c) How useful did you find the booking confirmation and receipt? Good	c) How useful did you find the booking confirmation and receipt? Excellent
d) How practical did you find the Survival kit you were sent prior to the Festival?	d) How practical did you find the Survival kit you were sent prior to the Festival? Unsatisfactory	d) How practical did you find the Survival kit you were sent prior to the Festival? Poor	d) How practical did you find the Survival kit you were sent prior to the Festival? Satisfactory	d) How practical did you find the Survival kit you were sent prior to the Festival? Good	d) How practical did you find the Survival kit you were sent prior to the Festival? Excellent

5. Lagavulin

	Unsatisfactory	Poor	Satisfactory	Good	Excellent
a) How was parking and signage at the distillery?	*Lagavulin a) How was parking and signage at the distillery? Unsatisfactory	a) How was parking and signage at the distillery? Poor	a) How was parking and signage at the distillery? Satisfactory	a) How was parking and signage at the distillery? Good	a) How was parking and signage at the distillery? Excellent
b) How was your welcome onto the distillery?	b) How was your welcome onto the distillery? Unsatisfactory	b) How was your welcome onto the distillery? Poor	b) How was your welcome onto the distillery? Satisfactory	b) How was your welcome onto the distillery? Good	b) How was your welcome onto the distillery? Excellent
c) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets?	c) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets? Unsatisfactory	c) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets? Poor	c) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets? Satisfactory	c) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets? Good	c) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets? Excellent
d) How did you find the selection of food and drinks available?	d) How did you find the selection of food and drinks available? Unsatisfactory	d) How did you find the selection of food and drinks available? Poor	d) How did you find the selection of food and drinks available? Satisfactory	d) How did you find the selection of food and drinks available? Good	d) How did you find the selection of food and drinks available? Excellent
e) How did you find the waiting time for the shop?	e) How did you find the waiting time for the shop? Unsatisfactory	e) How did you find the waiting time for the shop? Poor	e) How did you find the waiting time for the shop? Satisfactory	e) How did you find the waiting time for the shop? Good	e) How did you find the waiting time for the shop? Excellent

Any other comments/suggestions:

6. Port Ellen Maltings

	Unsatisfactory	Poor	Satisfactory	Good	Excellent
a) How was your welcome onto the site?	*Port Ellen Maltings a) How was your welcome onto the site? Unsatisfactory	a) How was your welcome onto the site? Poor	a) How was your welcome onto the site? Satisfactory	a) How was your welcome onto the site? Good	a) How was your welcome onto the site? Excellent
b) How informative/ satisfying did you find your tour?	b) How informative/ satisfying did you find your tour? Unsatisfactory	b) How informative/ satisfying did you find your tour? Poor	b) How informative/ satisfying did you find your tour? Satisfactory	b) How informative/ satisfying did you find your tour? Good	b) How informative/ satisfying did you find your tour? Excellent

Any other comments/suggestions:

7. Caol Ila

	Unsatisfactory	Poor	Satisfactory	Good	Excellent
a) How was parking and signage at Ballygrant?	*Caol Ila a) How was parking and signage at Ballygrant? Unsatisfactory	a) How was parking and signage at Ballygrant? Poor	a) How was parking and signage at Ballygrant? Satisfactory	a) How was parking and signage at Ballygrant? Good	a) How was parking and signage at Ballygrant? Excellent
b) How was the signage at Caol Ila?	b) How was the signage at Caol Ila? Unsatisfactory	b) How was the signage at Caol Ila? Poor	b) How was the signage at Caol Ila? Satisfactory	b) How was the signage at Caol Ila? Good	b) How was the signage at Caol Ila? Excellent
c) How did you find the waiting times/bus service?	c) How did you find the waiting times/bus service? Unsatisfactory	c) How did you find the waiting times/bus service? Poor	c) How did you find the waiting times/bus service? Satisfactory	c) How did you find the waiting times/bus service? Good	c) How did you find the waiting times/bus service? Excellent
d) How was your welcome onto the distillery?	d) How was your welcome onto the distillery? Unsatisfactory	d) How was your welcome onto the distillery? Poor	d) How was your welcome onto the distillery? Satisfactory	d) How was your welcome onto the distillery? Good	d) How was your welcome onto the distillery? Excellent
e) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets.	e) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets. Unsatisfactory	e) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets. Poor	e) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets. Satisfactory	e) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets. Good	e) How easy did you find the layout of the site? e.g. food hall/music/shop/toilets. Excellent
f) How did you find the selection of food and drinks available?	f) How did you find the selection of food and drinks available? Unsatisfactory	f) How did you find the selection of food and drinks available? Poor	f) How did you find the selection of food and drinks available? Satisfactory	f) How did you find the selection of food and drinks available? Good	f) How did you find the selection of food and drinks available? Excellent
g) How did you find the waiting time for the shop?	g) How did you find the waiting time for the shop? Unsatisfactory	g) How did you find the waiting time for the shop? Poor	g) How did you find the waiting time for the shop? Satisfactory	g) How did you find the waiting time for the shop? Good	g) How did you find the waiting time for the shop? Excellent

Any other comments/suggestions:

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Feis Ile 2010Exit this survey

1. Feis Ile 2010

1. Where did you hear about the Islay Festival?

2. Which site(s) did you visit during our Festival this year?

3. Which events did you attend?

4. Bookings

5. Lagavulin

6. Port Ellen Maltings

7. Caol Ila

Feis Ile 2010
Exit this survey