Sprint Survey Questions
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. What is your gender?
What is your gender?
. What is your age?
What is your age?
. Who is your cell phone carrier?
Who is your cell phone carrier?
Other (please specify)
. How long have you been using your current phone carrier?
How long have you been using your current phone carrier?
Less than 1 year
. Is your phone service:
Is your phone service:
. How would you rate your cell phone company's
How would you rate your cell phone company's Customer service Completely dissatisfied
Customer service Dissatisfied
Customer service Neutral
Customer service Satisfied
Customer service Completely satisfied
Phone variety Completely dissatisfied
Phone variety Dissatisfied
Phone variety Neutral
Phone variety Satisfied
Phone variety Completely satisfied
Pricing Completely dissatisfied
Pricing Completely satisfied
Overall experience Completely dissatisfied
Overall experience Dissatisfied
Overall experience Neutral
Overall experience Satisfied
Overall experience Completely satisfied
. For your phone service, please rate the importance of:
For your phone service, please rate the importance of: 4G Service Extremely unimportant
4G Service Unimportant
4G Service Neutral
4G Service Important
4G Service Extremely important
Unlimited data Extremely unimportant
Unlimited data Unimportant
Unlimited data Neutral
Unlimited data Important
Unlimited data Extremely important
Price Extremely unimportant
Price Extremely important
Coverage Extremely unimportant
Coverage Extremely important
Having the iPhone
Having the iPhone Extremely unimportant
Having the iPhone Unimportant
Having the iPhone Neutral
Having the iPhone Important
Having the iPhone Extremely important
. Would you consider leaving you current carrier for another carrier? If so, to which carrier?
Would you consider leaving you current carrier for another carrier? If so, to which carrier?
Yes (please specify)
. What is the best feature about your experiences with your current carrier?
What is the best feature about your experiences with your current carrier?
. What improvement/s would you like to see within your current carrier?
What improvement/s would you like to see within your current carrier?
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