Elizabeth Courtauld Surgery Out of Hours Question Title * 1. Do you know how to contact an out-of hours GP service when the surgery is closed? Yes No Question Title * 2. If you have contacted the out-of-hours GP service, how easy was it to contact them by telephone? Very easy Fairly easy Not very easy Not at all easy Don’t know / didn’t make contact Question Title * 3. How do you feel about how quickly you received care from the out-of-hours GPservice? It was about right It took too long Don’t know/ doesn’t apply Question Title * 4. Did you have confidence and trust in the out-of-hours clinician you saw or spoke to? Yes, definitely Yes, to some extent No, not at all Don’t know / can’t say Question Title * 5. Overall, how would you describe your experience of out-of-hours GP services? Very good Fairly good Neither good nor poor Fairly poor Very poor Done