Elizabeth Courtauld Surgery Out of Hours
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1
. Do you know how to contact an out-of hours GP service when the surgery is closed?
Do you know how to contact an out-of hours GP service when the surgery is closed?
Yes
No
2
. If you have contacted the out-of-hours GP service, how easy was it to contact them by telephone?
If you have contacted the out-of-hours GP service, how easy was it to contact them by telephone?
Very easy
Fairly easy
Not very easy
Not at all easy
Don’t know / didn’t make contact
3
. How do you feel about how quickly you received care from the out-of-hours GP
service?
How do you feel about how quickly you received care from the out-of-hours GP service?
It was about right
It took too long
Don’t know/ doesn’t apply
4
. Did you have confidence and trust in the out-of-hours clinician you saw or spoke to?
Did you have confidence and trust in the out-of-hours clinician you saw or spoke to?
Yes, definitely
Yes, to some extent
No, not at all
Don’t know / can’t say
5
. Overall, how would you describe your experience of out-of-hours GP services?
Overall, how would you describe your experience of out-of-hours GP services?
Very good
Fairly good
Neither good nor poor
Fairly poor
Very poor
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