CLIENT SURVEY
Exit this survey
1
. I took part in choosing which services I would receive:
I took part in choosing which services I would receive:
Strongly Agree
Agree
Disagree
2
. The services I receive help me with my problems:
The services I receive help me with my problems:
Yes, very helpful
Helpful
No
Comments:
3
. I am happy with the services I receive
I am happy with the services I receive
Strongly agree
Agree
Disagree
Comments:
4
. The location where I received Mental Health services was good.
The location where I received Mental Health services was good.
Strongly agree
Agree
Disagree
5
. I was happy with the waiting time between when I was first contacted by the Center and when I actually was seen:
I was happy with the waiting time between when I was first contacted by the Center and when I actually was seen:
Strongly Agree
Agree
Disagree
6
. Have you used our Crisis Services?
Have you used our Crisis Services?
Yes
No
Comments:
7
. I used crisis services:
I used crisis services:
During work hours
Afterwork hours
8
. The crisis services provided were helpful to me:
The crisis services provided were helpful to me:
Yes
No
If no, please tell us what would have been helpful
9
. The clinical staff answered my questions about psychotropic medication: (e.g. anti-depressants)
The clinical staff answered my questions about psychotropic medication: (e.g. anti-depressants)
All the time
Usually
Does not apply
10
. Counseling Services has helped me get or referred me to obtain Food, Medical Treatment, Housing or Legal services.
Counseling Services has helped me get or referred me to obtain Food, Medical Treatment, Housing or Legal services.
Agree
Somewhat Agree
Disagee
Does Not Apply
11
. I feel the Mental Health Staff understands my needs about:
Ethnic/Culture
Age
Disability
Sexual Minority Status
Yes
*
I feel the Mental Health Staff understands my needs about: Yes Ethnic/Culture
Yes Age
Yes Disability
Yes Sexual Minority Status
No
No Ethnic/Culture
No Age
No Disability
No Sexual Minority Status
Does Not Apply
Does Not Apply Ethnic/Culture
Does Not Apply Age
Does Not Apply Disability
Does Not Apply Sexual Minority Status
12
. I was treated with respect and dignity:
I was treated with respect and dignity:
Yes
No
13
. My confidentiality was respected:
My confidentiality was respected:
Yes
No
14
. Please give us comments or suggestions:
Please give us comments or suggestions:
15
. We would be happy to give you a response to your specific questions, suggestion, or comments. Please give us your name, address or phone number.
We would be happy to give you a response to your specific questions, suggestion, or comments. Please give us your name, address or phone number.
THANK YOU FOR COMPLETING THIS SURVEY. YOUR FEEDBACK IS IMPORTANT.
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