Customer Service Survey

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1. Was our reception staff friendly helpful and caring?

2. Was our exam room assistant friendly, helpful and caring?

3. Was our pharmacy staff friendly, helpful and caring?

4. Were you seen by your veterinarian in a timely manner?

5. Was your veterinarian courteous, compassionate and concerned during the visit?

6. Did your veterinarian explain your pet's problem clearly and completely?

7. Do you feel that your pet received high quality professional care?

8. When in the exam room were you advised of costs prior to testing and/or procedures?

9. How would you rate your overall experience at our hospital?

10. Would you recommend our hospital to friends and relatives?