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YouSendIt Customer Survey

 

1. Are you a Sender or Recipient?

Are you a Sender or Recipient?   Sender Recipient

2. If you are a Recipient, would you like YouSendIt's help to reach out to the Sender to retrieve your file?

If you are a Recipient, would you like YouSendIt's help to reach out to the Sender to retrieve your file?   Yes No

3. If you are a Sender, would you like YouSendIt's help to securely retrieve your file?

If you are a Sender, would you like YouSendIt's help to securely retrieve your file?   Yes No

4. If a Sender, did you know you can extend the expiration date of your file with our premium Pro service?

If a Sender, did you know you can extend the expiration date of your file with our premium Pro service?   Yes No

5. Are you trying to retrieve this file for Personal or Professional use?

Are you trying to retrieve this file for Personal or Professional use?   Personal Professional

6. Would you be willing to pay to retrieve this expired file?

Would you be willing to pay to retrieve this expired file?   Yes No

7. How much would you be willing to pay to retrieve a file?

How much would you be willing to pay to retrieve a file?   $1 per file $5 per file $9.99 per file >$10 per month