Ele's Place Satisfaction Survey for Young Adults

Your honest feedback helps us provide the best service possible. Please let us know whether we met your needs by completing this questionnaire and commenting on any aspect of your experience, positive or negative. Thank you for completing this survey.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree	Doesn't Apply
I was satisfied with the way that my initial call was handled.	I was satisfied with the way that my initial call was handled. Strongly Agree	I was satisfied with the way that my initial call was handled. Agree	I was satisfied with the way that my initial call was handled. Neutral	I was satisfied with the way that my initial call was handled. Disagree	I was satisfied with the way that my initial call was handled. Strongly Disagree	I was satisfied with the way that my initial call was handled. Doesn't Apply
Services offered were explained clearly.	Services offered were explained clearly. Strongly Agree	Services offered were explained clearly. Agree	Services offered were explained clearly. Neutral	Services offered were explained clearly. Disagree	Services offered were explained clearly. Strongly Disagree	Services offered were explained clearly. Doesn't Apply
My questions were answered effectively.	My questions were answered effectively. Strongly Agree	My questions were answered effectively. Agree	My questions were answered effectively. Neutral	My questions were answered effectively. Disagree	My questions were answered effectively. Strongly Disagree	My questions were answered effectively. Doesn't Apply
The orientation/intake meeting was helpful.	The orientation/intake meeting was helpful. Strongly Agree	The orientation/intake meeting was helpful. Agree	The orientation/intake meeting was helpful. Neutral	The orientation/intake meeting was helpful. Disagree	The orientation/intake meeting was helpful. Strongly Disagree	The orientation/intake meeting was helpful. Doesn't Apply

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Doesn't Apply

I was satisfied with the way that my initial call was handled.

I was satisfied with the way that my initial call was handled. Strongly Agree

I was satisfied with the way that my initial call was handled. Agree

I was satisfied with the way that my initial call was handled. Neutral

I was satisfied with the way that my initial call was handled. Disagree

I was satisfied with the way that my initial call was handled. Strongly Disagree

I was satisfied with the way that my initial call was handled. Doesn't Apply

Services offered were explained clearly.

Services offered were explained clearly. Strongly Agree

Services offered were explained clearly. Agree

Services offered were explained clearly. Neutral

Services offered were explained clearly. Disagree

Services offered were explained clearly. Strongly Disagree

Services offered were explained clearly. Doesn't Apply

My questions were answered effectively.

My questions were answered effectively. Strongly Agree

My questions were answered effectively. Agree

My questions were answered effectively. Neutral

My questions were answered effectively. Disagree

My questions were answered effectively. Strongly Disagree

My questions were answered effectively. Doesn't Apply

The orientation/intake meeting was helpful.

The orientation/intake meeting was helpful. Strongly Agree

The orientation/intake meeting was helpful. Agree

The orientation/intake meeting was helpful. Neutral

The orientation/intake meeting was helpful. Disagree

The orientation/intake meeting was helpful. Strongly Disagree

The orientation/intake meeting was helpful. Doesn't Apply

	Strongly Agree	Agree	Neutral	Disagree	Strongly Agree	Doesn't Apply
The group leader helped the group stay on topic.	The group leader helped the group stay on topic. Strongly Agree	The group leader helped the group stay on topic. Agree	The group leader helped the group stay on topic. Neutral	The group leader helped the group stay on topic. Disagree	The group leader helped the group stay on topic. Strongly Agree	The group leader helped the group stay on topic. Doesn't Apply
The group leader was knowledgeable.	The group leader was knowledgeable. Strongly Agree	The group leader was knowledgeable. Agree	The group leader was knowledgeable. Neutral	The group leader was knowledgeable. Disagree	The group leader was knowledgeable. Strongly Agree	The group leader was knowledgeable. Doesn't Apply
Everyone in the group had opportunities to participate.	Everyone in the group had opportunities to participate. Strongly Agree	Everyone in the group had opportunities to participate. Agree	Everyone in the group had opportunities to participate. Neutral	Everyone in the group had opportunities to participate. Disagree	Everyone in the group had opportunities to participate. Strongly Agree	Everyone in the group had opportunities to participate. Doesn't Apply
This support group experience was helpful to me.	This support group experience was helpful to me. Strongly Agree	This support group experience was helpful to me. Agree	This support group experience was helpful to me. Neutral	This support group experience was helpful to me. Disagree	This support group experience was helpful to me. Strongly Agree	This support group experience was helpful to me. Doesn't Apply

Strongly Agree

Agree

Neutral

Disagree

Strongly Agree

Doesn't Apply

The group leader helped the group stay on topic.

The group leader helped the group stay on topic. Strongly Agree

The group leader helped the group stay on topic. Agree

The group leader helped the group stay on topic. Neutral

The group leader helped the group stay on topic. Disagree

The group leader helped the group stay on topic. Strongly Agree

The group leader helped the group stay on topic. Doesn't Apply

The group leader was knowledgeable.

The group leader was knowledgeable. Strongly Agree

The group leader was knowledgeable. Agree

The group leader was knowledgeable. Neutral

The group leader was knowledgeable. Disagree

The group leader was knowledgeable. Strongly Agree

The group leader was knowledgeable. Doesn't Apply

Everyone in the group had opportunities to participate.

Everyone in the group had opportunities to participate. Strongly Agree

Everyone in the group had opportunities to participate. Agree

Everyone in the group had opportunities to participate. Neutral

Everyone in the group had opportunities to participate. Disagree

Everyone in the group had opportunities to participate. Strongly Agree

Everyone in the group had opportunities to participate. Doesn't Apply

This support group experience was helpful to me.

This support group experience was helpful to me. Strongly Agree

This support group experience was helpful to me. Agree

This support group experience was helpful to me. Neutral

This support group experience was helpful to me. Disagree

This support group experience was helpful to me. Strongly Agree

This support group experience was helpful to me. Doesn't Apply

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree	Doesn't Apply
We closed because we felt we were ready to leave.	We closed because we felt we were ready to leave. Strongly Agree	We closed because we felt we were ready to leave. Agree	We closed because we felt we were ready to leave. Neutral	We closed because we felt we were ready to leave. Disagree	We closed because we felt we were ready to leave. Strongly Disagree	We closed because we felt we were ready to leave. Doesn't Apply
We closed because we had other commitments.	We closed because we had other commitments. Strongly Agree	We closed because we had other commitments. Agree	We closed because we had other commitments. Neutral	We closed because we had other commitments. Disagree	We closed because we had other commitments. Strongly Disagree	We closed because we had other commitments. Doesn't Apply
We closed because the group was not helpful.	We closed because the group was not helpful. Strongly Agree	We closed because the group was not helpful. Agree	We closed because the group was not helpful. Neutral	We closed because the group was not helpful. Disagree	We closed because the group was not helpful. Strongly Disagree	We closed because the group was not helpful. Doesn't Apply

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Doesn't Apply

We closed because we felt we were ready to leave.

We closed because we felt we were ready to leave. Strongly Agree

We closed because we felt we were ready to leave. Agree

We closed because we felt we were ready to leave. Neutral

We closed because we felt we were ready to leave. Disagree

We closed because we felt we were ready to leave. Strongly Disagree

We closed because we felt we were ready to leave. Doesn't Apply

We closed because we had other commitments.

We closed because we had other commitments. Strongly Agree

We closed because we had other commitments. Agree

We closed because we had other commitments. Neutral

We closed because we had other commitments. Disagree

We closed because we had other commitments. Strongly Disagree

We closed because we had other commitments. Doesn't Apply

We closed because the group was not helpful.

We closed because the group was not helpful. Strongly Agree

We closed because the group was not helpful. Agree

We closed because the group was not helpful. Neutral

We closed because the group was not helpful. Disagree

We closed because the group was not helpful. Strongly Disagree

We closed because the group was not helpful. Doesn't Apply

Ele's Place Satisfaction Survey for Young Adults

1. Satisfaction Survey

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1. Initial Contact

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2. Adult Groups

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3. Closing

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4. Approximate length of time you attended:

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5. Please share any additional ideas or recommendations that could help us improve our services:

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6. May we use your comments in our newsletter, a brochure or in a grant funding request?

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7. Optional: