1. Front End Service

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* 1. Date of Last visit?

Date
Time

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* 2. Store Location

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* 3. Did they greet you as you entered the store?

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* 4. Was your cart unloaded for you?

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* 5. Did they ask you if you found everything?

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* 6. Did they ask you about the think special?

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* 7. Was it a good item?

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* 8. Did they push our "Go Green" campaign?

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* 9. Did they say thank you?

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* 10. Did they take your cart out for you?

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* 11. Were you serviced quickly?

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* 12. Was there a "yellow jacket" working the front?

 

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