Patient Satisfaction Survey
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1. Campus Commons Periodontics - Patient Satisfaction Survey
Please help us improve the quality of our services by taking a moment to complete this questionaire.
1
. Did we call in advance to confirm your appointment?
Did we call in advance to confirm your appointment?
Yes
No
2
. How long did you wait in the reception area prior to being brought into the clinical area?
How long did you wait in the reception area prior to being brought into the clinical area?
3
. Why were you coming to Campus Commons Periodontics?
Why were you coming to Campus Commons Periodontics?
New Patient Consultation
Hygiene Appointment
Surgery
Post-Operative Appointment
Periodic Examinaton
Emergency Visit
4
. How would you rate the friendliness / courtesy of our:
Excellent
Very Good
Good
Fair
Poor
Front Office Staff?
*
How would you rate the friendliness / courtesy of our: Front Office Staff? Excellent
Front Office Staff? Very Good
Front Office Staff? Good
Front Office Staff? Fair
Front Office Staff? Poor
Hygiene Staff?
Hygiene Staff? Excellent
Hygiene Staff? Very Good
Hygiene Staff? Good
Hygiene Staff? Fair
Hygiene Staff? Poor
Dental Asistants?
Dental Asistants? Excellent
Dental Asistants? Very Good
Dental Asistants? Good
Dental Asistants? Fair
Dental Asistants? Poor
Doctors?
Doctors? Excellent
Doctors? Very Good
Doctors? Good
Doctors? Fair
Doctors? Poor
Comments:
5
. Was your treatment plan clearly explained?
Was your treatment plan clearly explained?
Yes
No
Comments:
6
. Was the costs and insurance benefits clearly explained to you?
Was the costs and insurance benefits clearly explained to you?
Yes
No
Comments:
7
. Overall how would you rate your experience at Campus Commons Periodontics?
Overall how would you rate your experience at Campus Commons Periodontics?
Excellent
Very Good
Good
Fair
Poor
Coments
8
. What is the likelihood of you recommending us to your family, friends or co-workers?
What is the likelihood of you recommending us to your family, friends or co-workers?
Excellent
Very Good
Good
Fair
Poor
Other (please specify)
9
. What suggestions can you make to better help us serve you and our future patients?
What suggestions can you make to better help us serve you and our future patients?
10
. If you would like to be contacted regarding this survey please leave your name and best time to be reached.
If you would like to be contacted regarding this survey please leave your name and best time to be reached.
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