| Basic IT skills | |
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| Basic training skills | |
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| Building the capacity of staff and service users | |
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| Building your organisation's profile | |
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| Community development | |
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| Conducting and performance appraisals | |
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| Developing a learning culture at work | |
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| Developing a strengths-based workplace | |
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| Developing and delivering presentations | |
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| Developing surveys | |
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| Evaluation processes | |
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| Finding and keeping volunteers | |
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| Fundraising | |
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| Managing conflict | |
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| Managing meetings | |
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| Managing stress | |
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| Negotiation skills - contracts, work outcomes | |
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| Organisation and time management skills | |
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| Preparing a funding submission | |
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| Privacy and confidentiality | |
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| Projects/events management | |
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| Public speaking | |
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| Quality Assurance processes | |
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| Research skills | |
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| Supervising others | |
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| Using electronic technology | |
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| Working with business | |
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| Working with government organisations | |
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| Working with the media | |
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