ESTIMATE FEEDBACK
Exit this survey
1.
*
1
. What was the date of your in-home consultation?
What was the date of your in-home consultation?
2
. Primary reason for estimate?
Primary reason for estimate?
Home Renovation / Update
Equipment not operational
3
. Important factors for selecting a HVAC system?
Not Important
Important
Very Important
a. Efficency
*
Important factors for selecting a HVAC system? a. Efficency Not Important
a. Efficency Important
a. Efficency Very Important
b. Cost of installation
b. Cost of installation Not Important
b. Cost of installation Important
b. Cost of installation Very Important
c. Name Recongnition on Equipment
c. Name Recongnition on Equipment Not Important
c. Name Recongnition on Equipment Important
c. Name Recongnition on Equipment Very Important
4
. Important factors for selecting a HVAC system?
Not Important
Important
Very Important
a. How many years in business?
*
Important factors for selecting a HVAC system? a. How many years in business? Not Important
a. How many years in business? Important
a. How many years in business? Very Important
b. How the company personnel treated me?
b. How the company personnel treated me? Not Important
b. How the company personnel treated me? Important
b. How the company personnel treated me? Very Important
c. The cost of the job?
c. The cost of the job? Not Important
c. The cost of the job? Important
c. The cost of the job? Very Important
d. How knowledgeable the company personnel was?
d. How knowledgeable the company personnel was? Not Important
d. How knowledgeable the company personnel was? Important
d. How knowledgeable the company personnel was? Very Important
e. What was offered in the job?
e. What was offered in the job? Not Important
e. What was offered in the job? Important
e. What was offered in the job? Very Important
5
. During the in-home consultation, did the estimator:
Yes
No
a. Ask if have hot and cold spots in home?
*
During the in-home consultation, did the estimator: a. Ask if have hot and cold spots in home? Yes
a. Ask if have hot and cold spots in home? No
b. Inspect ductowrk in your home?
b. Inspect ductowrk in your home? Yes
b. Inspect ductowrk in your home? No
c. Provide a written proposal?
c. Provide a written proposal? Yes
c. Provide a written proposal? No
d. Put shoe coverings on?
d. Put shoe coverings on? Yes
d. Put shoe coverings on? No
e. Offer Financing?
e. Offer Financing? Yes
e. Offer Financing? No
6
. Did you or Are you going to except Tec Air, Inc. proposal?
Did you or Are you going to except Tec Air, Inc. proposal?
Yes
No
Haven't made decision yet
*
7
. If No why?
If No why?
8
. Please share any additional comments that would be helpful for Tec Air, Inc. to serve its customers better?
Please share any additional comments that would be helpful for Tec Air, Inc. to serve its customers better?
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