2 Minute Satisfaction Survey

Thank you for trusting Molyneaux with your floor covering needs.
It is our sincere hope that you are completely satisfied with your purchase.
Please complete this short survey to let us know how we did.
Upon completion your name will be entered into a drawing to win a $250 American Express Gift Check.
Sincerely,
The Molyneaux Family

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Customer First Name:

Customer First Name:

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Customer Last Name:

Customer Last Name:

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Proposal #(on the top right corner of your contract):

Proposal #(on the top right corner of your contract):

Please answer the following on a scale of 1-10 with 10 being the best.

	1	2	3	4	5	6	7	8	9	10
How satisfied are you with the scheduling and installation process?	*Please answer the following on a scale of 1-10 with 10 being the best. How satisfied are you with the scheduling and installation process? 1	How satisfied are you with the scheduling and installation process? 2	How satisfied are you with the scheduling and installation process? 3	How satisfied are you with the scheduling and installation process? 4	How satisfied are you with the scheduling and installation process? 5	How satisfied are you with the scheduling and installation process? 6	How satisfied are you with the scheduling and installation process? 7	How satisfied are you with the scheduling and installation process? 8	How satisfied are you with the scheduling and installation process? 9	How satisfied are you with the scheduling and installation process? 10
How likely is it that you would recommend Molyneaux to a friend or colleague?	How likely is it that you would recommend Molyneaux to a friend or colleague? 1	How likely is it that you would recommend Molyneaux to a friend or colleague? 2	How likely is it that you would recommend Molyneaux to a friend or colleague? 3	How likely is it that you would recommend Molyneaux to a friend or colleague? 4	How likely is it that you would recommend Molyneaux to a friend or colleague? 5	How likely is it that you would recommend Molyneaux to a friend or colleague? 6	How likely is it that you would recommend Molyneaux to a friend or colleague? 7	How likely is it that you would recommend Molyneaux to a friend or colleague? 8	How likely is it that you would recommend Molyneaux to a friend or colleague? 9	How likely is it that you would recommend Molyneaux to a friend or colleague? 10

How can we improve our service?

Did your salesperson tell you about the Molyneaux referral program?

Did your salesperson tell you about the Molyneaux referral program? Yes

Please check one:

Please check one: This survey was completed online by the customer referenced above.

This survey was completed verbally by the Molyneaux salesperson who then entered the data.

This survey was completed by a Molyneaux admin person who entered the data from a mail in card.

Name of Salesperson:

We value your feedback.
Thank you,
The Molyneaux Family

PS - If you have any additional insights or questions, please call Mr. Patrick Molyneaux at 412 793 6100 X111