Exit this survey

In our constant effort to provide you with unprecedented customer service, we have put together a brief survey (10 questions) in hopes of receiving constructive feedback from our customers. As always, the Industrial Laboratories family appreciates your business, and values your opinion. Thank you for taking a few minutes to help us improve our services!

Question Title

* 1. Please provide your name and your company's name:

Question Title

* 2. What area of industry best describes your company?

Question Title

* 3. How did you hear about us?

Question Title

* 4. Were there any tests that our Laboratory was unable to conduct for you? If so, please specify:

Question Title

* 5. Upon contacting our Laboratory, how soon was someone available to assist you?

Question Title

* 6. Were we able to answer all of your questions quickly and accurately?

Question Title

* 7. On a scale of 1-10, with 1 being the lowest and 10 being the highest, how would you rate our overall quality of customer service?

  1 2 3 4 5 6 7 8 9 10
Overall quality:

Question Title

* 8. On a scale of 1-10, with 1 being the lowest and 10 being the highest, how would you rate our overall quality of analytical testing service?

  1 2 3 4 5 6 7 8 9 10
Overall quality:

Question Title

* 9. What could be done to improve your testing experience?

Question Title

* 10. Would you test with the Industrial Laboratories in the future? Why or why not?

Page1 / 1
 
 100% of survey complete.

T