Onboarding Survey

1. Which of the following categories best describes how long you have been a member at Dover-Phila Federal Credit Union?

2. How often do you visit a Dover-Phila Federal Credit Union branch?

3. Which Dover-Phila Federal Credit Union branch do you use most often?

4. How satisfied are you with the service provided at Dover-Phila Federal Credit Union?

5. How has your level of satisfaction with Dover-Phila Federal Credit Union changed over the last 12 months?

6. Who do you consider to be your primary financial institution?

7. Please indicate whether you currently use any of the following services at Dover-Phila Federal Credit Union and/or at any other financial institution other than Dover-Phila Federal Credit Union: (check all that apply)

8. If you anticipate future financial needs, but do not intend to give Dover-Phila Federal Credit Union all or most of your future business, please indicate the reason(s) why below: (check all that apply)

9. Though Dover-Phila Federal Credit Union offers an array of financial services, is there a specific financial product or service you need that Dover-Phila Federal Credit Union doesn't currently offer?

10. How likely would you be to recommend Dover-Phila Federal Credit Union to a family member or friend?

11. What is your preferred method of receiving financial information from Dover-Phila Federal Credit Union?

12. How likely are you to utilize the following online service?

13. Please indicate approximately how often, if at all, you log in or visit any of the social networking Websites listed below:

14. Please provide your full name, email address, and phone number to be entered into our monthly drawing.