Customer Feedback
Customer Satisfaction Survey
Gathering the opinions of people who have received a massage from me, Jen Jaynes, to improve my massage quality and service.
1
. How happy are you with the massage(s) you have received from me?
How happy are you with the massage(s) you have received from me?
Very happy
Moderately happy
A little happy
Neutral
A little unhappy
Moderately unhappy
Very unhappy
Other (please specify)
2
. Compared to other companies, is my customer service quality better, worse, or about the same?
Compared to other companies, is my customer service quality better, worse, or about the same?
Much better
Somewhat better
Slightly better
About the same
Slightly worse
Somewhat worse
Much worse
Other (please specify)
3
. How likely are you to recommend my massages to people you know?
How likely are you to recommend my massages to people you know?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
Other (please specify)
4
. What would you tell a friend who asked what your massage was like?
What would you tell a friend who asked what your massage was like?
5
. As a thanks for completing this survey, I will send you a coupon for 20% off any massage with me-- and you can share the coupon with friends.
How would you like to receive the coupon?
As a thanks for completing this survey, I will send you a coupon for 20% off any massage with me-- and you can share the coupon with friends. How would you like to receive the coupon?
Text to phone number
Email
Mail
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