Online Services Survey

The City of Roseville puts a high priority on providing timely and transparent information online and interactive online services to residents, business and visitors.

We are always looking to improve our digital communications and services and we want to hear from you. Take this quick online survey and let us know how we can better serve you.
1. How often do you visit the City’s website?
2. How familiar are you with using the City’s website?
3. What are the main reasons that you visit the City's website? (check all that apply)
4. Have you used or heard of the following online services?
5. 3. How can you use website to accomplish the following actions?
(Example: I want to report a problem online to the City.)

Find/Search
Apply/Sign Up
Report/Complain
Pay
Request
Reserve
Register
Etc.
6. Did you look for a particular service or information on the website but were unable to find it? If so, what were you looking for?
7. Rate the web site in the following areas:
ExcellentAveragePoor
Content and information
Graphics and visual appeal
Organization and navigation of site easy to use
Accuracy of information
Up-to-date information
8. How do you get your news?
9. How do you get your news and information from or about the City?
10. Do you use any of the following forms of social networking? (check all that apply)
11. Do you:
12. Please select your age group:
13. We strive to make the website accessible to all visitors. Please assist us by letting us know if you have a disability that affects the way you interact with our website. (Check all that apply)
14. How could City's website and online services be improved?
*
15. The City of Roseville is redesigning its website and is looking for feedback from the public.
Please review the upcoming features and services and provide your feedback, below.


Your Own Virtual City Hall
  • No login required
  • Customize the website you see when you login
  • Contact the City & track responses
  • Save your favorite pages, services, and news
  • Single login (login once, stay logged in everywhere)
Virtual City Hall

Contact the City with Just a Few Clicks
  • Submit a form, report a problem, and more, right from the homepage
  • Your submission can be anonymous, if you prefer
  • Helpful FAQs to answer your questions quickly
Contact the City

New Action-Based Top-Navigation

  • Action-based menu choices (Apply, Find, Report, etc.)
  • Easily find what you are looking for
  • Get there with fewer clicks
New Action-Based Navigation

Integrated News, Video & Photos
  • Featured content - videos, photos and info about the latest in Roseville
  • Stop by the website any time of day and you're bound to see something different
Dynamic Videos & Photos

Updated Calendar of Events
  • Featured events, so you can see what's trending now
  • Advanced search - you can now search for events by timespan, area of Roseville, target audience, and event type
  • Improved formatting
User-Friendly Calendar

New & Improved E-Newsletters & Notifications
  • Easy to sign up
  • Easy to manage your subscription
Easy to Get E-Notifications

Popular Links on Every Page
  • See what everyone else is looking at
  • Even if you don't know what you are looking for, you may find it here
Popular Links

What do you think of the above upcoming features for the website?
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