Client Satisfaction
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1
. Were you satisfied with the service received during this tax season?
Were you satisfied with the service received during this tax season?
Yes
No
2
. Were all of your questions answered to your satisfaction?
Were all of your questions answered to your satisfaction?
Yes
No
3
. Was the work provided in a timely manner?
Was the work provided in a timely manner?
Yes
No
4
. Did you feel the price was reasonable?
Did you feel the price was reasonable?
Yes
No
5
. Was the staff friendly and helpful?
Was the staff friendly and helpful?
Yes
No
6
. Was your overall experience with us positive?
Was your overall experience with us positive?
Yes
No
7
. Do you feel that you can contact us with questions anytime during the year?
Do you feel that you can contact us with questions anytime during the year?
Yes
No
8
. Will you use again for your tax preparation?
Will you use again for your tax preparation?
Yes
No
9
. Would you be comfortable enough to refer us to someone you know?
Would you be comfortable enough to refer us to someone you know?
Yes
No
10
. Please feel free to enter any comments or suggestions regarding the services you have been provided. If you would like for us to contact you, please leave your name and contact information. Thank you very much for taking the time to give us your feedback.
Please feel free to enter any comments or suggestions regarding the services you have been provided. If you would like for us to contact you, please leave your name and contact information. Thank you very much for taking the time to give us your feedback.
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