Sweet Momma - Client Satisfaction and Feedback Survey

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1. How did you hear about Sweet Momma?

How did you hear about Sweet Momma?

2. What was your initial impression upon arriving at Sweet Momma?

What was your initial impression upon arriving at Sweet Momma?

3. Please use the following scale to rate the cleanliness of Sweet Momma Spa: 1=Very Unclean, 2=Unclean, 3=Clean, 4=Very Clean

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Cleanliness of Sweet Momma	Please use the following scale to rate the cleanliness of Sweet Momma Spa: 1=Very Unclean, 2=Unclean, 3=Clean, 4=Very Clean Cleanliness of Sweet Momma 1	Cleanliness of Sweet Momma 2	Cleanliness of Sweet Momma 3	Cleanliness of Sweet Momma 4

4. What service(s) did you receive at Sweet Momma?

What service(s) did you receive at Sweet Momma?

5. Who provided your service(s)?

Who provided your service(s)?   Amanda - Esthetician Cecil - RAc Cheryl-Lynn - RMT Dawn - RMT I'm Unsure Jenn - RMT Jessica - Esthetician Jillian - RMT	Karin - RMT Kate - Esthetician Katelyn - Esthetician Kirsten - RD Kirstie - Esthetician Melissa - RMT Natalie - Esthetician Nicole (Nix) - RMT
Other (please specify)

6. Please use the following scale to rate the quality of your service(s): 1=Poor, 2=Fair, 3=Good, 4=Excellent

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Quality of Sweet Momma Service	Please use the following scale to rate the quality of your service(s): 1=Poor, 2=Fair, 3=Good, 4=Excellent Quality of Sweet Momma Service 1	Quality of Sweet Momma Service 2	Quality of Sweet Momma Service 3	Quality of Sweet Momma Service 4

Comments:

7. What can Sweet Momma do to further improve the service(s) you received?

What can Sweet Momma do to further improve the service(s) you received?

8. Were you satisfied with the variety of retail products offered at Sweet Momma?

Were you satisfied with the variety of retail products offered at Sweet Momma?   Yes No

Are there any retail products you recommend we carry?

9. Were you satisifed with the payment options at Sweet Momma?

Were you satisifed with the payment options at Sweet Momma?   Yes No

Do you recommend any additional payment methods?

10. Please use the following scale to rate your overall experience at Sweet Momma: 1=Poor, 2=Fair, 3=Good, 4=Excellent

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Overall Sweet Momma Experience	Please use the following scale to rate your overall experience at Sweet Momma: 1=Poor, 2=Fair, 3=Good, 4=Excellent Overall Sweet Momma Experience 1	Overall Sweet Momma Experience 2	Overall Sweet Momma Experience 3	Overall Sweet Momma Experience 4

Please provide any feedback that could help us improve the Sweet Momma experience