2010 Survey2010 Survey

1. How often do you attend shows at the Paul A. Johnston Auditorium?

How often do you attend shows at the Paul A. Johnston Auditorium? First time attendee.

2 to 4 times a year.

Frequently 5 or more times a year.

2. Based on your previous experience, would you recommend others to attend an event at the Paul A. Johnston Auditorium?

Based on your previous experience, would you recommend others to attend an event at the Paul A. Johnston Auditorium? Yes

3. Will you attend another event in the Paul A. Johnston Auditorium in the future?

Will you attend another event in the Paul A. Johnston Auditorium in the future? Yes

If No, please explain.

4. Which method did you use to purchase your tickets?

Which method did you use to purchase your tickets? Online

Telephone

In person

Mail

A friend bought them

If purchased online, how might we improve the process?

5. How did you learn about this past show?

How did you learn about this past show? Performing Arts Website

Monthly Email from Performing Arts

Postcard

Brochure

Marquee

Friend

Newspaper

Facebook

Artist Website

Radio

Smithfield-Johnston Community College Television(Time Warner Ch. 18)

Other (please specify)

6. Please select the areas that you feel require our attention and improvement to enhance your experience at the Paul A. Johnston Auditorium.

Please select the areas that you feel require our attention and improvement to enhance your experience at the Paul A. Johnston Auditorium. Friendliness Cleanliness Security Food Box Office Hours Temperature too cool Temperature too warm Staff	Sound Quality Parking Restrooms Showtime Overall Venue Overall Value No Improvements
What additional services could we provide to make your experience more enjoyable?

7. Please rate your satisfaction of the show.

	Not at all satisfied	Slightly satisfied	Satisfied	Very satisfied	Extremely Satisfied
View of stage	*Please rate your satisfaction of the show. View of stage Not at all satisfied	View of stage Slightly satisfied	View of stage Satisfied	View of stage Very satisfied	View of stage Extremely Satisfied
Quality of sound	Quality of sound Not at all satisfied	Quality of sound Slightly satisfied	Quality of sound Satisfied	Quality of sound Very satisfied	Quality of sound Extremely Satisfied
Quality of performance	Quality of performance Not at all satisfied	Quality of performance Slightly satisfied	Quality of performance Satisfied	Quality of performance Very satisfied	Quality of performance Extremely Satisfied

8. Please rate your experience at the Zaxby's Concession stand if you visited.

	Not at all satisfied	Slightly satisfied	Satisfied	Very satisfied	Extremely satisfied
Selection	*Please rate your experience at the Zaxby's Concession stand if you visited. Selection Not at all satisfied	Selection Slightly satisfied	Selection Satisfied	Selection Very satisfied	Selection Extremely satisfied
Wait time	Wait time Not at all satisfied	Wait time Slightly satisfied	Wait time Satisfied	Wait time Very satisfied	Wait time Extremely satisfied
Food quality	Food quality Not at all satisfied	Food quality Slightly satisfied	Food quality Satisfied	Food quality Very satisfied	Food quality Extremely satisfied
Staff friendliness	Staff friendliness Not at all satisfied	Staff friendliness Slightly satisfied	Staff friendliness Satisfied	Staff friendliness Very satisfied	Staff friendliness Extremely satisfied

9. Do you have some entertainers or shows that you would like to see at JCC?

Do you have some entertainers or shows that you would like to see at JCC?

10. Anything we forgot to ask that you would like us to know?

Anything we forgot to ask that you would like us to know?

2010 Survey
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