Puppy and Dog Insurance
Exit this survey
1.
We would like to be able to advise new puppy owners about the best insurance available for pets but feel that you only really find out how good a policy is when you need to use it. We would welcome your comments about the insurance company you use for your pet. There is space at the end of the questionnaire to make any additional comments you may have.
1
. Which company is your pet insured with?
Which company is your pet insured with?
2
. Which level of policy do you have? (eg basic standard or premium)
Which level of policy do you have? (eg basic standard or premium)
3
. Why did you select this company to provide your pet insurance?
Why did you select this company to provide your pet insurance?
Breeder recommendation
Vet recommendation
Recommendation of a friend or colleague
Own research
4
. What is the MONTHLY cost of your policy?
What is the MONTHLY cost of your policy?
5
. How old was your puppy or dog when you first used your policy?
How old was your puppy or dog when you first used your policy?
Up to 1 year
1-3 years
4-6 years
7-9 years
10 years or over
6
. How efficient was your insurance company in dealing with your claim?
Couldn't have been better
Very good
Good
Satisfactory
Poor
Dreadful
How efficient was your insurance company in dealing with your claim?
7
. If your insurance company did not deal with your enquiry as you hoped, please say why.
If your insurance company did not deal with your enquiry as you hoped, please say why.
8
. Would you recommend your policy to other pet owners?
Would you recommend your policy to other pet owners?
Yes, I would highly recommend it
No, I would not recommend this policy
9
. If you have any additional comments, please write them in the box below.
If you have any additional comments, please write them in the box below.
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