| Inspires staff by sharing the company vision | | | |
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| Keeps staff in the dark and gives information on a “need to know basis” | | | |
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| Calmly gives clear easy- to- understand instructions | | | |
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| Is demanding | | | |
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| Sets reasonable deadlines for work to be completed | | | |
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| Suddenly changes priorities and/or deadlines | | | |
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| Explains why when deadlines and priorities need to change | | | |
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| Is respected amongst others in their profession | | | |
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| Keeps their cool under pressure | | | |
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| Loses their temper under pressure | | | |
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| Is flexible about working hours | | | |
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| Allows employees to get on with the job | | | |
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| Inspires staff to realise their ambitions | | | |
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| Understands the workload, challenges and the time it takes to do my job properly | | | |
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| Closely supervises every piece of work at all stages to ensure that errors are prevented | | | |
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| Expects employees stay late to finish urgent work | | | |
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| Motivates staff to go “above and beyond” | | | |
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| Readily shares knowledge and expertise with staff | | | |
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| Encourages staff to think outside the square | | | |
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| Supports staff to adopt the corporate culture | | | |
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| Gives constructive feedback | | | |
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| Only notices errors | | | |
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| Recognises achievement | | | |
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| Rewards favourites among staff | | | |
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| Is supportive – you know you could approach your boss about a personal issue | | | |
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| Focuses on results rather than hours | | | |
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| Involves the staff in making decisions that impact the team as a whole | | | |
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| Blames the staff for errors even when the boss is to blame | | | |
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| Treats all direct reports equally and fairly | | | |
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| Creates opportunities for staff to develop new skills | | | |
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| Honest, doesn’t sugar-coat the truth | | | |
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| Good communicator | | | |
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| Deals directly with difficult situations | | | |
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| Willing to hear/consider different opinions about work related issues | | | |
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| Willing to be challenged about their reasons for making particular decisions | | | |
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| Appears to be very organised | | | |
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| Takes all the credit for the success of the team | | | |
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| Remembers everyone’s birthday | | | |
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| Expects people to work when they are sick | | | |
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