Freemium survey
Exit this survey
1. Default Section
1
. What is the name of your company?
(The company name will only be mentioned in my Thesis. Personal results won't be published or used)
What is the name of your company? (The company name will only be mentioned in my Thesis. Personal results won't be published or used)
*
2
. How many members/users does your company have, free and premium members combined?
How many members/users does your company have, free and premium members combined?
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3
. How much percent of your users are premium members?
Percentage
If you don't know the exact answer please give an estimation
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
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54%
55%
56%
57%
58%
59%
60%
61%
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63%
64%
65%
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67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
How much percent of your users are premium members? If you don't know the exact answer please give an estimation Percentage
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4
. How much do the premium members, the "Freemium model", contribute to your total revenue in percentages?
percentage
if you don't know the exact answer please give an estimation
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
How much do the premium members, the "Freemium model", contribute to your total revenue in percentages? if you don't know the exact answer please give an estimation percentage
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5
. From how many different premium options can the user choose from?
How much does your company charge for each option a month (in Pounds) £1 =$1.55 £1 = €1,13
1 option
£0,50
£1,00
£1,50
£2,00
£2,50
£3,00
£3,50
£4,00
£4,50
£5,00
£5,50
£6,00
£6,50
£7,00
£7,50
£8,00
£8,50
£9,00
£9,50
£10,00
£10,50
£11,00
£11,50
£12,00
£12,50
£13,00
£13,50
£14,00
£14,50
£15,00
£15,50
£16,00
£16,50
£17,00
£17,50
£18,00
£18,50
£19,00
£19,50
£20,00
£20,50
£21,00
£21,50
£22,00
£22,50
£23,00
£23,50
£24,00
£24,50
£25,00
£30,00
£35,00
£40,00
£45,00
£50,00
£55,00
£60,00
£65,00
£70,00
£75,00
£80,00
£85,00
£90,00
£95,00
£100 or more
From how many different premium options can the user choose from? 1 option How much does your company charge for each option a month (in Pounds) £1 =$1.55 £1 = €1,13
2 options
£0,50
£1,00
£1,50
£2,00
£2,50
£3,00
£3,50
£4,00
£4,50
£5,00
£5,50
£6,00
£6,50
£7,00
£7,50
£8,00
£8,50
£9,00
£9,50
£10,00
£10,50
£11,00
£11,50
£12,00
£12,50
£13,00
£13,50
£14,00
£14,50
£15,00
£15,50
£16,00
£16,50
£17,00
£17,50
£18,00
£18,50
£19,00
£19,50
£20,00
£20,50
£21,00
£21,50
£22,00
£22,50
£23,00
£23,50
£24,00
£24,50
£25,00
£30,00
£35,00
£40,00
£45,00
£50,00
£55,00
£60,00
£65,00
£70,00
£75,00
£80,00
£85,00
£90,00
£95,00
£100 or more
2 options How much does your company charge for each option a month (in Pounds) £1 =$1.55 £1 = €1,13
3 options
£0,50
£1,00
£1,50
£2,00
£2,50
£3,00
£3,50
£4,00
£4,50
£5,00
£5,50
£6,00
£6,50
£7,00
£7,50
£8,00
£8,50
£9,00
£9,50
£10,00
£10,50
£11,00
£11,50
£12,00
£12,50
£13,00
£13,50
£14,00
£14,50
£15,00
£15,50
£16,00
£16,50
£17,00
£17,50
£18,00
£18,50
£19,00
£19,50
£20,00
£20,50
£21,00
£21,50
£22,00
£22,50
£23,00
£23,50
£24,00
£24,50
£25,00
£30,00
£35,00
£40,00
£45,00
£50,00
£55,00
£60,00
£65,00
£70,00
£75,00
£80,00
£85,00
£90,00
£95,00
£100 or more
3 options How much does your company charge for each option a month (in Pounds) £1 =$1.55 £1 = €1,13
4 options
£0,50
£1,00
£1,50
£2,00
£2,50
£3,00
£3,50
£4,00
£4,50
£5,00
£5,50
£6,00
£6,50
£7,00
£7,50
£8,00
£8,50
£9,00
£9,50
£10,00
£10,50
£11,00
£11,50
£12,00
£12,50
£13,00
£13,50
£14,00
£14,50
£15,00
£15,50
£16,00
£16,50
£17,00
£17,50
£18,00
£18,50
£19,00
£19,50
£20,00
£20,50
£21,00
£21,50
£22,00
£22,50
£23,00
£23,50
£24,00
£24,50
£25,00
£30,00
£35,00
£40,00
£45,00
£50,00
£55,00
£60,00
£65,00
£70,00
£75,00
£80,00
£85,00
£90,00
£95,00
£100 or more
4 options How much does your company charge for each option a month (in Pounds) £1 =$1.55 £1 = €1,13
5 or more options
£0,50
£1,00
£1,50
£2,00
£2,50
£3,00
£3,50
£4,00
£4,50
£5,00
£5,50
£6,00
£6,50
£7,00
£7,50
£8,00
£8,50
£9,00
£9,50
£10,00
£10,50
£11,00
£11,50
£12,00
£12,50
£13,00
£13,50
£14,00
£14,50
£15,00
£15,50
£16,00
£16,50
£17,00
£17,50
£18,00
£18,50
£19,00
£19,50
£20,00
£20,50
£21,00
£21,50
£22,00
£22,50
£23,00
£23,50
£24,00
£24,50
£25,00
£30,00
£35,00
£40,00
£45,00
£50,00
£55,00
£60,00
£65,00
£70,00
£75,00
£80,00
£85,00
£90,00
£95,00
£100 or more
5 or more options How much does your company charge for each option a month (in Pounds) £1 =$1.55 £1 = €1,13
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6
. What is/are the main benefit(s) for each option(s) for the premium members in comparing with the free members? (multiple answers are possible)
Saves time
Better quality
No advertisements
Additional storage space
More information
Gives support services
More features
1 option
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What is/are the main benefit(s) for each option(s) for the premium members in comparing with the free members? (multiple answers are possible) 1 option Saves time
1 option Better quality
1 option No advertisements
1 option Additional storage space
1 option More information
1 option Gives support services
1 option More features
2 options
2 options Saves time
2 options Better quality
2 options No advertisements
2 options Additional storage space
2 options More information
2 options Gives support services
2 options More features
3 options
3 options Saves time
3 options Better quality
3 options No advertisements
3 options Additional storage space
3 options More information
3 options Gives support services
3 options More features
4 options
4 options Saves time
4 options Better quality
4 options No advertisements
4 options Additional storage space
4 options More information
4 options Gives support services
4 options More features
5 or more options
5 or more options Saves time
5 or more options Better quality
5 or more options No advertisements
5 or more options Additional storage space
5 or more options More information
5 or more options Gives support services
5 or more options More features
Other (please specify)
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7
. The following 3 questions are regarding the duration of the premium membership
What is the average time it takes a free member to become a premium member? (Upgrade)
What is the average time a premium members stays premium?
What is percentage of premium members that change their membership back to a free membership? (Downgrade)
if you don't know the exact answer please give an estimation
Right away
2 days
3 days
4 days
5 days
6 days
1 week
2 weeks
3 weeks
1 month
2 months
3 months
4 months
5 months
6 months
7 months
8 months
9 months
10 months
11 months
1 year or more
The following 3 questions are regarding the duration of the premium membership if you don't know the exact answer please give an estimation What is the average time it takes a free member to become a premium member? (Upgrade)
1 day
2 days
3 days
4 days
5 days
6 days
1 week
2 weeks
3 weeks
1 month
2 months
3 months
4 months
5 months
6 months
7 months
8 months
9 months
10 months
11 months
1 year or more
What is the average time a premium members stays premium?
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
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50%
51%
52%
53%
54%
55%
56%
57%
58%
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60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
What is percentage of premium members that change their membership back to a free membership? (Downgrade)
*
8
. The following 5 questions will give a better idea on the profile of your FREE users
Average age
What percentage of your Free users are male
From which country do you have the most users
In which "Occupation and industry"category would you put the most users
Estimation of the "yearly income" of the premium members
If you don't know the exactly answer please give an estimation
1
2
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5
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93
94
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97
98
99
100
The following 5 questions will give a better idea on the profile of your FREE users If you don't know the exactly answer please give an estimation Average age
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
What percentage of your Free users are male
Afghanistan
Albania
Algeria
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
Bosnia-Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burma
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo
Congo Dem. Republic
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Holy See (Vatican City)
Honduras
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
North Korea
Norway
Oman
Pakistan
Palau
Panama
Papua-New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
Rwanda
San Marino
Sao Tomé and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Korea
Spain
Sri Lanka
St.Kitts e Nevis
St.Lucia
St.Vincent e Grenadine
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Tuvalu
Ukraine
Uganda
United Arab Emirates
United Kingdom
Uruguay
USA
Uzbekistan
Vanuatu
Venezuela
Vietnam
Western Samoa
Yemen
Yugoslavia
Zambia
Zimbabwe
From which country do you have the most users
Unemployed
High School Student
College Student
University Student
Graduate Student
IT & Technology
Engineering
Design
HR & Education
Business Markt. & Sales
Press & Communication
Advocacy & Legal
Finance Audit & Invest
Science, R&D & Medical
Shipping & Logistics
Administrative
Freelance
Medical
Government
NGO
Non-profit
Other
In which "Occupation and industry"category would you put the most users
None - student/unemployed
10K- 20K Sterling/ $15K- $30K USD
20K- 40K Sterling/ $30K-$60K USD
40K-60K Sterling/ $60K- $90K USD
60K-80K Sterling/$90K- $120K USD
80-100K Sterling/$120K- $150K USD
100K-120k Sterling/$150K- $180K USD
Over 120K Sterling/ $180K USD
Estimation of the "yearly income" of the premium members
*
9
. The following 5 questions will give a better idea on the profile of your PREMIUM members
Average age
What percentage of your premium customers are male
From which country do you have the most Premium members
In which "Occupation and industry"category would you put the most Premium members
Estimation of the "yearly income" of the premium members
If you don't know the exactly answer please give an estimation
1
2
3
4
5
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7
8
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10
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84
85
86
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89
90
91
92
93
94
95
96
97
98
99
100
The following 5 questions will give a better idea on the profile of your PREMIUM members If you don't know the exactly answer please give an estimation Average age
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
25%
26%
27%
28%
29%
30%
31%
32%
33%
34%
35%
36%
37%
38%
39%
40%
41%
42%
43%
44%
45%
46%
47%
48%
49%
50%
51%
52%
53%
54%
55%
56%
57%
58%
59%
60%
61%
62%
63%
64%
65%
66%
67%
68%
69%
70%
71%
72%
73%
74%
75%
76%
77%
78%
79%
80%
81%
82%
83%
84%
85%
86%
87%
88%
89%
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
What percentage of your premium customers are male
Afghanistan
Albania
Algeria
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
Bosnia-Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burma
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo
Congo Dem. Republic
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Holy See (Vatican City)
Honduras
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
North Korea
Norway
Oman
Pakistan
Palau
Panama
Papua-New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
Rwanda
San Marino
Sao Tomé and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Korea
Spain
Sri Lanka
St.Kitts e Nevis
St.Lucia
St.Vincent e Grenadine
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Tuvalu
Ukraine
Uganda
United Arab Emirates
United Kingdom
Uruguay
USA
Uzbekistan
Vanuatu
Venezuela
Vietnam
Western Samoa
Yemen
Yugoslavia
Zambia
Zimbabwe
From which country do you have the most Premium members
Unemployed
High School Student
College Student
University Student
Graduate Student
IT & Technology
Engineering
Design
HR & Education
Business Markt. & Sales
Press & Communication
Advocacy & Legal
Finance Audit & Invest
Science, R&D & Medical
Shipping & Logistics
Administrative
Freelance
Medical
Government
NGO
Non-profit
Other
In which "Occupation and industry"category would you put the most Premium members
None - student/unemployed
10K- 20K Sterling/ $15K- $30K USD
20K- 40K Sterling/
40K-60K Sterling/
60K-80K Sterling/
80-100K Sterling/
100K-12k Sterling/
Over 120K Sterling/
Estimation of the "yearly income" of the premium members
10
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