Financial Literacy -- OCABR Website and Hotline
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1
. Are you a Massachusetts resident?
Are you a Massachusetts resident?
Yes
No
2
. Age
Age
Under 18
18-24
25-34
35-44
45-54
55-64
Above 65
3
. Gender
Gender
Male
Female
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4
. How carefully do you manage your personal finances? For example, reading your bank statements or credit card statements, etc.
How carefully do you manage your personal finances? For example, reading your bank statements or credit card statements, etc.
Not carefully at all
Not very carefully
Somewhat carefully
Carefully
Very carefully
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5
. How often do you request and review your credit report?
How often do you request and review your credit report?
More than once per year
Once per year
Less than once per year
Never
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6
. Can a consumer obtain a free credit report, once per year?
Can a consumer obtain a free credit report, once per year?
Yes
No
Don't know
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7
. Can individuals over 65 years of age obtain a free or no-fee checking account at a Massachusetts state-chartered bank?
Can individuals over 65 years of age obtain a free or no-fee checking account at a Massachusetts state-chartered bank?
Yes
No
Don't know
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8
. Do you research an unfamiliar online business before purchasing a good or service from that business?
Do you research an unfamiliar online business before purchasing a good or service from that business?
Always
Sometimes
Never
I only shop at stores I know
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9
. Are you aware of the Massachusetts Office of Consumer Affairs and Business Regulation?
Are you aware of the Massachusetts Office of Consumer Affairs and Business Regulation?
Yes
No
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10
. If yes, how have you heard about it? Please check all that apply.
If yes, how have you heard about it? Please check all that apply.
Internet search engine
Television
Radio
News article
Event
Advertisement or agency materials
Other
I am not aware of the Office of Consumer Affairs & Business Regulation
Other (please specify)
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