Roadpost Dealer Survey

Dear Partner, thank you for taking time to participate in Roadpost's Dealer Satisfaction Survey. This quick survey will only take 1-2 minutes to complete and all responses are completely confidential.

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1. How satisfied are you with the following?

	Very Satisfied	Satisfied	Somewhat satisfied	Not Satisfied	N/A
Roadpost as a partner	*How satisfied are you with the following? Roadpost as a partner Very Satisfied	Roadpost as a partner Satisfied	Roadpost as a partner Somewhat satisfied	Roadpost as a partner Not Satisfied	Roadpost as a partner N/A
Billing	Billing Very Satisfied	Billing Satisfied	Billing Somewhat satisfied	Billing Not Satisfied	Billing N/A
Customer Service	Customer Service Very Satisfied	Customer Service Satisfied	Customer Service Somewhat satisfied	Customer Service Not Satisfied	Customer Service N/A
Dealer Website	Dealer Website Very Satisfied	Dealer Website Satisfied	Dealer Website Somewhat satisfied	Dealer Website Not Satisfied	Dealer Website N/A
Marketing Collateral	Marketing Collateral Very Satisfied	Marketing Collateral Satisfied	Marketing Collateral Somewhat satisfied	Marketing Collateral Not Satisfied	Marketing Collateral N/A
POS Materials	POS Materials Very Satisfied	POS Materials Satisfied	POS Materials Somewhat satisfied	POS Materials Not Satisfied	POS Materials N/A
Professionalism	Professionalism Very Satisfied	Professionalism Satisfied	Professionalism Somewhat satisfied	Professionalism Not Satisfied	Professionalism N/A
Responsiveness to your needs	Responsiveness to your needs Very Satisfied	Responsiveness to your needs Satisfied	Responsiveness to your needs Somewhat satisfied	Responsiveness to your needs Not Satisfied	Responsiveness to your needs N/A
Technical Support	Technical Support Very Satisfied	Technical Support Satisfied	Technical Support Somewhat satisfied	Technical Support Not Satisfied	Technical Support N/A

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2. Have you encountered any barriers to working with Roadpost?

Have you encountered any barriers to working with Roadpost? Yes

If yes, please specify

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3. Do you require additional sales or marketing tools to increase your sales?

Do you require additional sales or marketing tools to increase your sales? Yes

If yes, please explain:

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4. How can we best help you create more value for your customers and grow your satellite business?

How can we best help you create more value for your customers and grow your satellite business?

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5. Do your customers need any of the following satellite solutions? Please check all that apply:

Do your customers need any of the following satellite solutions? Please check all that apply: Fixed Broadband Data Access (ie. HughesNet)

Lone Worker Monitoring and Tracking

Machine to Machine Data (telemetry)

Mobile Data Access

Vehicle, Aviation or Marine Tracking

Other (please describe):

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6. Have these opportunities been specific to particular vertical markets?

Have these opportunities been specific to particular vertical markets? Yes

If yes, which markets?

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7. What are the top barriers you've encountered while selling Iridium products and services?

What are the top barriers you've encountered while selling Iridium products and services?

8. What are the top barriers you've encountered while selling GeoPro products and services?

What are the top barriers you've encountered while selling GeoPro products and services?

9. What are the top barriers you've encountered while selling Inmarsat (IsatPhone Pro) products and services?

What are the top barriers you've encountered while selling Inmarsat (IsatPhone Pro) products and services?

10. Do you use social media (Tweeter, Facebook, YouTube) to promote your business and engage your customers?

Do you use social media (Tweeter, Facebook, YouTube) to promote your business and engage your customers? Yes

If yes, please secify which one

11. Is there anything else you'd like us to know?

Is there anything else you'd like us to know?

12. Please provide the following information if you want to be contacted by our partner support representative (optional).

Please provide the following information if you want to be contacted by our partner support representative (optional). Name
Company name
Contact information

Roadpost Dealer Survey - May 2011

*1. How satisfied are you with the following?

*2. Have you encountered any barriers to working with Roadpost?

*3. Do you require additional sales or marketing tools to increase your sales?

*4. How can we best help you create more value for your customers and grow your satellite business?

*5. Do your customers need any of the following satellite solutions? Please check all that apply:

*6. Have these opportunities been specific to particular vertical markets?

*7. What are the top barriers you've encountered while selling Iridium products and services?