Member Service Survey
Exit this survey

1.

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1. Please tell us the Date & Time, and Teller Initials from your transaction receipt. IE: 02/02/11 13:59:06 MT TLR

Please tell us the Date & Time, and Teller Initials from your transaction receipt. IE: 02/02/11 13:59:06 MT TLR

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2. During your visit, were you helped in a timely and courteous manner?

During your visit, were you helped in a timely and courteous manner? Yes

Comments

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3. Did our employee call you by name during or after the transaction?

Did our employee call you by name during or after the transaction? Yes

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4. Was your transaction done correctly?

Was your transaction done correctly? Yes

Comments

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5. Were you thanked for your business and for visiting CSDCU?

Were you thanked for your business and for visiting CSDCU? Yes

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6. Please indicate if you use the following products and services at CSDCU.

Please indicate if you use the following products and services at CSDCU. Checking

Debit Card

Auto Loan

Home Equity Loan

IRA/CD

e.statements

Online Banking

PocketChange

Money Market

Online Billpay

Direct Deposit

Payroll Deduction

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7. Who do you consider your primary financial institution?

Who do you consider your primary financial institution? CSD Credit Union

Other (please specify)

8. If you use another financial institution, please indicate the main reason below:

If you use another financial institution, please indicate the main reason below: Inconvenient hours Poor service on existing accounts Slow loan approval Too difficult to switch accounts	Deposit rates not competitive ATM's not convenient Fees too high Use products or services not offered by CSDCU
Other (please specify)

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9. Overall, on a scale from 1-5, with 5 being extremely satisfied, how satisfied are you with the level of service you received during this transaction?

Overall, on a scale from 1-5, with 5 being extremely satisfied, how satisfied are you with the level of service you received during this transaction? 5 Extremely Satisfied

4 Very Satisfied

3 Satisfied

2 Somewhat Satisfied

1 Dissatisfied

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10. To enter our $50 Visa Gift Card drawing, please enter the following information.

To enter our $50 Visa Gift Card drawing, please enter the following information. Name
Email address
Phone number

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Member Service SurveyExit this survey

1.

*1. Please tell us the Date & Time, and Teller Initials from your transaction receipt. IE: 02/02/11 13:59:06 MT TLR

*2. During your visit, were you helped in a timely and courteous manner?

*3. Did our employee call you by name during or after the transaction?

*4. Was your transaction done correctly?

*5. Were you thanked for your business and for visiting CSDCU?

*6. Please indicate if you use the following products and services at CSDCU.

*7. Who do you consider your primary financial institution?