Farmers & Merchants Bank of Western PA

1. Customer Service Survey

Image as described above
1. Which Farmers & Merchants Bank branch location do you use?
Image as described above
2. How was the service that you received from the Teller / Customer Service Representative (CSR)?
Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A
You were greeted with a pleasant greeting and a smile
The teller/CSR established eye contact
The teller/CSR used your name during the transaction
The teller/CSR was willing to listen and respond to your needs
The teller/CSR was knowledgeable of F&M Bank's products and services
The teller/CSR asked if there was anything else that they could do for you
The service you received was better than other banks
Powered by SurveyMonkey
Check out our sample surveys and create your own now!