Utility Billing Survey The City of Woodbury Utility Billing Division strives to provide Woodbury residents with the best service possible. Please let us know how we are doing by taking our short survey. We appreciate your input! Question Title * 1. How would you rate the appearance of your utility bill as far as being easy to read and understand? Poor Fair Good Excellent Comments: Question Title * 2. How would you rate the accuracy and timeliness of your utility bill? Poor Fair Good Excellent Comments: Question Title * 3. If you have contacted the utility billing office, how would you rate the customer service you received? Poor Fair Good Excellent Not Applicable - I have not contacted the utility billing office Comments: Question Title * 4. How would you rate the overall service provided by the utility billing office? Poor Fair Good Excellent Comments: Question Title * 5. Are you aware of the online utility billing services the city offers? Yes - I have an account set up and also use the credit card payment option. Yes - I use the credit card payment option but have not set up an account. No - I was not aware of the services but I am interested. No - I was not aware and I am not interested. Comments Question Title * 6. Are there any suggestions or comments you would like us to be aware of? Done
