Technology Coordinator Comment Form

For the statements below, please click the appropriate bubble to indicate the extent to which you agree or disagree. If a statement is not applicable, leave the answer field blank. Please provide additional feedback in the comment boxes.

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* District Name:

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* If you are a school technology coordinator, please enter your school name. If you are a district technology coordinator, leave this field blank.

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* TRAINING AND PREPARATION

1. The training I received from my school or district assessment coordinator prepared me for the computer-based assessment.

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* 2. The Technology Coordinator Guide was comprehensive.

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* 3. The PearsonAccess site was easy to navigate.

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* Please provide additional feedback regarding any of the previous statements:

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* TEST ADMINISTRATION

4. Setting up computer-based testing at my school/district went smoothly.

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* 5. My school/district was able to complete Proctor Caching easily.

For questions 6-7, please select the answer that best describes how frequently the specified issues occurred.

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* 6. My school/district experienced technical issues during testing.

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* Please describe any technical issues:

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* If you would like to be contacted by Pearson regarding your technical issues, enter your phone number here.

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* 7. Test administrators or school assessment coordinators contacted me for assistance.

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* 8. When I was contacted for assistance, I could easily respond to questions.

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* 9. I successfully purged test content and removed all downloaded files (session roster, authorization tickets) after testing.

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* 10. Based on this experience, I prefer computer-based testing over paper-based testing.

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* Please provide additional feedback regarding any of the previous statements:

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* CUSTOMER SERVICE

11. Pearson Customer Service staff responded to issues in a timely manner.

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* 12. Pearson Customer Service staff were helpful.

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* Please provide comments describing your experience with Pearson staff:

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* OVERALL FEEDBACK

13. What was the most successful part of this administration?

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* 14. What could be improved for future administrations?

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* 15. Additional Comments:

We appreciate your feedback!

Florida Department of Education
Bureau of K-12 Assessment
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