Soul Drums Customer Response
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Customer Service

Thanks for taking a few minutes to share your thoughts about your experience with Soul Drums. More than anything else, we want to make sure that you get the best service, inspiration and drumming equipment every time you visit Soul Drums Ltd.

As you answer these questions, we encourage you to tell us exactly how you feel about our products, lessons, programs and other services. By doing so, you will be helping us improve how we enhance your lifestyle. Thank you for your input!

1. What are your primary reasons for visiting Soul Drums? (Please select up to three responses from the options below.)

What are your primary reasons for visiting Soul Drums? (Please select up to three responses from the options below.) to shop for drum kits and supplies

to shop for hand drums and world percussion

to learn about drumming and world music

to take drum lessons

to attend programs and retreats

to purchase gifts for friends

to have my drums tuned/serviced

to sell my gear on consignment

to trade in or upgrade my drum gear

to have my drum heads changed or repaired

Other (please specify)

2. Considering your past few visits to the store, please indicate to what degree you agree with each of the following statements:

	strongly disagree	somewhat disagree	somewhat agree	strongly agree
The product selection at Soul Drums meets my needs.	*Considering your past few visits to the store, please indicate to what degree you agree with each of the following statements: The product selection at Soul Drums meets my needs. strongly disagree	The product selection at Soul Drums meets my needs. somewhat disagree	The product selection at Soul Drums meets my needs. somewhat agree	The product selection at Soul Drums meets my needs. strongly agree
Soul Drums' prices are competitive.	Soul Drums' prices are competitive. strongly disagree	Soul Drums' prices are competitive. somewhat disagree	Soul Drums' prices are competitive. somewhat agree	Soul Drums' prices are competitive. strongly agree
The staff are friendly; I always feel welcome in the store.	The staff are friendly; I always feel welcome in the store. strongly disagree	The staff are friendly; I always feel welcome in the store. somewhat disagree	The staff are friendly; I always feel welcome in the store. somewhat agree	The staff are friendly; I always feel welcome in the store. strongly agree
The staff are knowledgeable, and usually answer all my questions to my satisfaction.	The staff are knowledgeable, and usually answer all my questions to my satisfaction. strongly disagree	The staff are knowledgeable, and usually answer all my questions to my satisfaction. somewhat disagree	The staff are knowledgeable, and usually answer all my questions to my satisfaction. somewhat agree	The staff are knowledgeable, and usually answer all my questions to my satisfaction. strongly agree
Overall, my experience with Soul Drums is positive.	Overall, my experience with Soul Drums is positive. strongly disagree	Overall, my experience with Soul Drums is positive. somewhat disagree	Overall, my experience with Soul Drums is positive. somewhat agree	Overall, my experience with Soul Drums is positive. strongly agree

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Soul Drums Customer ResponseExit this survey

Customer Service

1. What are your primary reasons for visiting Soul Drums? (Please select up to three responses from the options below.)

2. Considering your past few visits to the store, please indicate to what degree you agree with each of the following statements:

Soul Drums Customer Response
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