Member Communications Survey

Your Feedback Is Important To Us!

The YMCA of Oakville
We want to provide you with the best communications experience. The survey below aims to collect your feedback on how we can improve communications with our members and participants.

The survey should take about 5 minutes to complete. Once you have answered all of the questions, please click the "done" button.

Thank you for sharing with us.

Question Title

* 1. How would you like to share your feedback and comments with us? (check all that apply)

Comment card

E-mail

Member bulletin board

Online discussion board

Social media

Speak directly with staff

Other (please specify)

Question Title

* 2. What types of information are you interested in and how would you like us to share it with you? (check all that apply)

	Blog	E-mail	E-newsletter	Mailings	Print	Person-to-Person	Phone	Social Media	Website	N/A	Other
Association news (strategic intititives, partnerships, community impact etc.)	Association news (strategic intititives, partnerships, community impact etc.) Blog	Association news (strategic intititives, partnerships, community impact etc.) E-mail	Association news (strategic intititives, partnerships, community impact etc.) E-newsletter	Association news (strategic intititives, partnerships, community impact etc.) Mailings	Association news (strategic intititives, partnerships, community impact etc.) Print	Association news (strategic intititives, partnerships, community impact etc.) Person-to-Person	Association news (strategic intititives, partnerships, community impact etc.) Phone	Association news (strategic intititives, partnerships, community impact etc.) Social Media	Association news (strategic intititives, partnerships, community impact etc.) Website	Association news (strategic intititives, partnerships, community impact etc.) N/A	Association news (strategic intititives, partnerships, community impact etc.) Other
Membership notices (fee changes, tax receipts)	Membership notices (fee changes, tax receipts) Blog	Membership notices (fee changes, tax receipts) E-mail	Membership notices (fee changes, tax receipts) E-newsletter	Membership notices (fee changes, tax receipts) Mailings	Membership notices (fee changes, tax receipts) Print	Membership notices (fee changes, tax receipts) Person-to-Person	Membership notices (fee changes, tax receipts) Phone	Membership notices (fee changes, tax receipts) Social Media	Membership notices (fee changes, tax receipts) Website	Membership notices (fee changes, tax receipts) N/A	Membership notices (fee changes, tax receipts) Other
Member feedback and Q&A	Member feedback and Q&A Blog	Member feedback and Q&A E-mail	Member feedback and Q&A E-newsletter	Member feedback and Q&A Mailings	Member feedback and Q&A Print	Member feedback and Q&A Person-to-Person	Member feedback and Q&A Phone	Member feedback and Q&A Social Media	Member feedback and Q&A Website	Member feedback and Q&A N/A	Member feedback and Q&A Other
Camp program Information (registration, regular & holiday schedule etc.)	Camp program Information (registration, regular & holiday schedule etc.) Blog	Camp program Information (registration, regular & holiday schedule etc.) E-mail	Camp program Information (registration, regular & holiday schedule etc.) E-newsletter	Camp program Information (registration, regular & holiday schedule etc.) Mailings	Camp program Information (registration, regular & holiday schedule etc.) Print	Camp program Information (registration, regular & holiday schedule etc.) Person-to-Person	Camp program Information (registration, regular & holiday schedule etc.) Phone	Camp program Information (registration, regular & holiday schedule etc.) Social Media	Camp program Information (registration, regular & holiday schedule etc.) Website	Camp program Information (registration, regular & holiday schedule etc.) N/A	Camp program Information (registration, regular & holiday schedule etc.) Other
Child Care program information	Child Care program information Blog	Child Care program information E-mail	Child Care program information E-newsletter	Child Care program information Mailings	Child Care program information Print	Child Care program information Person-to-Person	Child Care program information Phone	Child Care program information Social Media	Child Care program information Website	Child Care program information N/A	Child Care program information Other
Community program information	Community program information Blog	Community program information E-mail	Community program information E-newsletter	Community program information Mailings	Community program information Print	Community program information Person-to-Person	Community program information Phone	Community program information Social Media	Community program information Website	Community program information N/A	Community program information Other
Health and Fitness program information	Health and Fitness program information Blog	Health and Fitness program information E-mail	Health and Fitness program information E-newsletter	Health and Fitness program information Mailings	Health and Fitness program information Print	Health and Fitness program information Person-to-Person	Health and Fitness program information Phone	Health and Fitness program information Social Media	Health and Fitness program information Website	Health and Fitness program information N/A	Health and Fitness program information Other
Program alert (cancellations, changes, swim lesson breaks)	Program alert (cancellations, changes, swim lesson breaks) Blog	Program alert (cancellations, changes, swim lesson breaks) E-mail	Program alert (cancellations, changes, swim lesson breaks) E-newsletter	Program alert (cancellations, changes, swim lesson breaks) Mailings	Program alert (cancellations, changes, swim lesson breaks) Print	Program alert (cancellations, changes, swim lesson breaks) Person-to-Person	Program alert (cancellations, changes, swim lesson breaks) Phone	Program alert (cancellations, changes, swim lesson breaks) Social Media	Program alert (cancellations, changes, swim lesson breaks) Website	Program alert (cancellations, changes, swim lesson breaks) N/A	Program alert (cancellations, changes, swim lesson breaks) Other
Events (Family Day, YMCA Healthy Kids Day)	Events (Family Day, YMCA Healthy Kids Day) Blog	Events (Family Day, YMCA Healthy Kids Day) E-mail	Events (Family Day, YMCA Healthy Kids Day) E-newsletter	Events (Family Day, YMCA Healthy Kids Day) Mailings	Events (Family Day, YMCA Healthy Kids Day) Print	Events (Family Day, YMCA Healthy Kids Day) Person-to-Person	Events (Family Day, YMCA Healthy Kids Day) Phone	Events (Family Day, YMCA Healthy Kids Day) Social Media	Events (Family Day, YMCA Healthy Kids Day) Website	Events (Family Day, YMCA Healthy Kids Day) N/A	Events (Family Day, YMCA Healthy Kids Day) Other
Facility updates (renovations, closures)	Facility updates (renovations, closures) Blog	Facility updates (renovations, closures) E-mail	Facility updates (renovations, closures) E-newsletter	Facility updates (renovations, closures) Mailings	Facility updates (renovations, closures) Print	Facility updates (renovations, closures) Person-to-Person	Facility updates (renovations, closures) Phone	Facility updates (renovations, closures) Social Media	Facility updates (renovations, closures) Website	Facility updates (renovations, closures) N/A	Facility updates (renovations, closures) Other
Articles, tips, inspiration, stories	Articles, tips, inspiration, stories Blog	Articles, tips, inspiration, stories E-mail	Articles, tips, inspiration, stories E-newsletter	Articles, tips, inspiration, stories Mailings	Articles, tips, inspiration, stories Print	Articles, tips, inspiration, stories Person-to-Person	Articles, tips, inspiration, stories Phone	Articles, tips, inspiration, stories Social Media	Articles, tips, inspiration, stories Website	Articles, tips, inspiration, stories N/A	Articles, tips, inspiration, stories Other
Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities)	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) Blog	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) E-mail	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) E-newsletter	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) Mailings	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) Print	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) Person-to-Person	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) Phone	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) Social Media	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) Website	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) N/A	Philanthropy updates (YMCA Strong Kids campaign, volunteer opportunities) Other
Career opportunities	Career opportunities Blog	Career opportunities E-mail	Career opportunities E-newsletter	Career opportunities Mailings	Career opportunities Print	Career opportunities Person-to-Person	Career opportunities Phone	Career opportunities Social Media	Career opportunities Website	Career opportunities N/A	Career opportunities Other

Other (please specify)

Question Title

* 3. Please tell us how we can improve the YMCA communications experience for you.

Question Title

* 4. How often would you prefer to receive e-mail updates from the YMCA?

Monthly

5-10 times in a year

Quarterly

1-3 times in a year

Never

Question Title

* 5. Optional: How old are you?

13-17

18-29

30-54

55-64

65+