3CX Advanced Training Survey
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1. Customer Customization Requests

*
1. What percentage of your customers request extra customization, features or business integration that you are UNABLE to provide?

What percentage of your customers request extra customization, features or business integration that you are UNABLE to provide? Less than 25%

25 - 50%

About 50%

50 - 75%

More than 75%

90% or more

Don't know

I am not a reseller or consultant

Other (please specify)

*
2. What percentage of your customers request extra customization, features or business integration that you are ABLE to provide?

What percentage of your customers request extra customization, features or business integration that you are ABLE to provide? Less than 25%

25 - 50%

About 50%

50 - 75%

More than 75%

90% or more

Don't know

I am not a reseller or consultant

Other (please specify)

*
3. Do you or your customers express interest in any of the following?

	No they don't/wouldn't care	Yes, but generally don't pursue it	Yes customers express interest	Yes, and they are forced to get their solution elsewhere	Yes, and I can already provide it to them
Further customization of IVR Callflow	*Do you or your customers express interest in any of the following? Further customization of IVR Callflow No they don't/wouldn't care	Further customization of IVR Callflow Yes, but generally don't pursue it	Further customization of IVR Callflow Yes customers express interest	Further customization of IVR Callflow Yes, and they are forced to get their solution elsewhere	Further customization of IVR Callflow Yes, and I can already provide it to them
Further integration with CRMs	Further integration with CRMs No they don't/wouldn't care	Further integration with CRMs Yes, but generally don't pursue it	Further integration with CRMs Yes customers express interest	Further integration with CRMs Yes, and they are forced to get their solution elsewhere	Further integration with CRMs Yes, and I can already provide it to them
Further integration with other "Line of Business" software	Further integration with other "Line of Business" software No they don't/wouldn't care	Further integration with other "Line of Business" software Yes, but generally don't pursue it	Further integration with other "Line of Business" software Yes customers express interest	Further integration with other "Line of Business" software Yes, and they are forced to get their solution elsewhere	Further integration with other "Line of Business" software Yes, and I can already provide it to them
PBX integration with a customer's website	PBX integration with a customer's website No they don't/wouldn't care	PBX integration with a customer's website Yes, but generally don't pursue it	PBX integration with a customer's website Yes customers express interest	PBX integration with a customer's website Yes, and they are forced to get their solution elsewhere	PBX integration with a customer's website Yes, and I can already provide it to them
Custom/advanced call monitor dashboards and management abilities	Custom/advanced call monitor dashboards and management abilities No they don't/wouldn't care	Custom/advanced call monitor dashboards and management abilities Yes, but generally don't pursue it	Custom/advanced call monitor dashboards and management abilities Yes customers express interest	Custom/advanced call monitor dashboards and management abilities Yes, and they are forced to get their solution elsewhere	Custom/advanced call monitor dashboards and management abilities Yes, and I can already provide it to them
Self service IVRs for a company to provide their customers	Self service IVRs for a company to provide their customers No they don't/wouldn't care	Self service IVRs for a company to provide their customers Yes, but generally don't pursue it	Self service IVRs for a company to provide their customers Yes customers express interest	Self service IVRs for a company to provide their customers Yes, and they are forced to get their solution elsewhere	Self service IVRs for a company to provide their customers Yes, and I can already provide it to them
More advanced reporting abilities	More advanced reporting abilities No they don't/wouldn't care	More advanced reporting abilities Yes, but generally don't pursue it	More advanced reporting abilities Yes customers express interest	More advanced reporting abilities Yes, and they are forced to get their solution elsewhere	More advanced reporting abilities Yes, and I can already provide it to them
More advanced disaster recovery	More advanced disaster recovery No they don't/wouldn't care	More advanced disaster recovery Yes, but generally don't pursue it	More advanced disaster recovery Yes customers express interest	More advanced disaster recovery Yes, and they are forced to get their solution elsewhere	More advanced disaster recovery Yes, and I can already provide it to them

Other (please specify)

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3CX Advanced Training SurveyExit this survey

1. Customer Customization Requests

*1. What percentage of your customers request extra customization, features or business integration that you are UNABLE to provide?

*2. What percentage of your customers request extra customization, features or business integration that you are ABLE to provide?

*3. Do you or your customers express interest in any of the following?

3CX Advanced Training Survey
Exit this survey

*
1. What percentage of your customers request extra customization, features or business integration that you are UNABLE to provide?

*
2. What percentage of your customers request extra customization, features or business integration that you are ABLE to provide?

*
3. Do you or your customers express interest in any of the following?