Waterloo Quarter BID Recycling Survey

1. Your thoughts on our existing recycling service

Waterloo Quarter is undertaking a survey of its 'Recycle at Work' service to see how well it is running and to find out if there are any improvements that we can make. Please fill in this survey and let us know how we're doing, it should take no more than 10 minutes to complete.

1. Business name and address

Business name and address

2. Contact name

Contact name

3. Contact email address

Contact email address

4. Do you currently use any of our recycling services? Please indicate all that apply. If you do not currently use our service, please answer question 5. If you do use our service, please go straight to question 6 after this one.

Do you currently use any of our recycling services? Please indicate all that apply. If you do not currently use our service, please answer question 5. If you do use our service, please go straight to question 6 after this one. Paper

Cardboard

Plastic bottles and cans

Glass

None

5. What is currently preventing you from recycling with Waterloo Quarter? (tick as many as apply)

What is currently preventing you from recycling with Waterloo Quarter? (tick as many as apply) I need more frequent collections

Storage space on/off site

Times of collections

Confidential nature of waste

Difficulties with staff separating waste

Other (please specify)

6. Why do you use our recycling service? Please put these factors in order of importance, with 1 being the most important and 5 being the least important.

	1	2	3	4	5
Its a convenient service	*Why do you use our recycling service? Please put these factors in order of importance, with 1 being the most important and 5 being the least important. Its a convenient service 1	Its a convenient service 2	Its a convenient service 3	Its a convenient service 4	Its a convenient service 5
To benefit the environment	To benefit the environment 1	To benefit the environment 2	To benefit the environment 3	To benefit the environment 4	To benefit the environment 5
To improve the environmental credentials of your business	To improve the environmental credentials of your business 1	To improve the environmental credentials of your business 2	To improve the environmental credentials of your business 3	To improve the environmental credentials of your business 4	To improve the environmental credentials of your business 5
Combination of all factors	Combination of all factors 1	Combination of all factors 2	Combination of all factors 3	Combination of all factors 4	Combination of all factors 5
To save money	To save money 1	To save money 2	To save money 3	To save money 4	To save money 5

7. Are the number of collections we provide sufficient for your business (i.e. once per week for general recycling and up to three times per week for large glass collections)?

Are the number of collections we provide sufficient for your business (i.e. once per week for general recycling and up to three times per week for large glass collections)? Yes

8. If not, what is the minimum number of collections you would need per week?

If not, what is the minimum number of collections you would need per week?

9. Are the size and type of bins we provide adequate for your needs?

Are the size and type of bins we provide adequate for your needs? Yes

10. If not, what other types of bin would be useful for you?

If not, what other types of bin would be useful for you?

11. Have you experienced any problems with our service? Please give details.

Have you experienced any problems with our service? Please give details.

12. How do you think our service could be improved?

How do you think our service could be improved?