SurveyMonkey Powered Online Survey

1. Colfax Direct Web Survey

Thank you for taking the time to give us your feedback. Your input and comments will help us to implement changes which will enhance your shopping experience at ColfaxDirect.

1. Which products were you shopping for?

Which products were you shopping for? Adapters

Switches

Cables

Accessories

Other (please specify)

2. What was the primary factor to visit the ColfaxDirect web site?

What was the primary factor to visit the ColfaxDirect web site? Listing on a Colfax Business Partner web site

Referral from a coworker/associate or friend

Referral from one or more discussion groups/forums

Search Engine

Google Ads

Other (please specify)

3. First Time Experience

	Yes	No	Neither definitive Yes or No
Did your expectation match with what you saw the first time?	*First Time Experience Did your expectation match with what you saw the first time? Yes	Did your expectation match with what you saw the first time? No	Did your expectation match with what you saw the first time? Neither definitive Yes or No
Did you consider exiting the Colfax Direct webpage that you were viewing?	Did you consider exiting the Colfax Direct webpage that you were viewing? Yes	Did you consider exiting the Colfax Direct webpage that you were viewing? No	Did you consider exiting the Colfax Direct webpage that you were viewing? Neither definitive Yes or No

4. If you considered leaving the website or page that you were viewing, what factors below influenced you to do so?

If you considered leaving the website or page that you were viewing, what factors below influenced you to do so? Link not functional

Page took too long to load

Site didn't seem professional/credible enough immediately

Information didn't seem to be coherently organized

Could not search/navigate easily

Product offerings did not match my requirements

Other (please specify)

5. Content

	Yes	No	Does not matter
Is the information of individual products comprehensive enough?	*Content Is the information of individual products comprehensive enough? Yes	Is the information of individual products comprehensive enough? No	Is the information of individual products comprehensive enough? Does not matter
Would you like to see more images, covering all the views?	Would you like to see more images, covering all the views? Yes	Would you like to see more images, covering all the views? No	Would you like to see more images, covering all the views? Does not matter
Would you like to see more information on Support / Customer Service?	Would you like to see more information on Support / Customer Service? Yes	Would you like to see more information on Support / Customer Service? No	Would you like to see more information on Support / Customer Service? Does not matter
Would you like to see more information on Shipping / Shipping rates?	Would you like to see more information on Shipping / Shipping rates? Yes	Would you like to see more information on Shipping / Shipping rates? No	Would you like to see more information on Shipping / Shipping rates? Does not matter

My Comments on Content

6. Information Architecture / Navigation

	Yes	No
Is navigating the site easy & intuitive?	*Information Architecture / Navigation Is navigating the site easy & intuitive? Yes	Is navigating the site easy & intuitive? No
Is the product categorization leading you to what you were seeking?	Is the product categorization leading you to what you were seeking? Yes	Is the product categorization leading you to what you were seeking? No
Does the site architecture enable you to accomplish your tasks quickly?	Does the site architecture enable you to accomplish your tasks quickly? Yes	Does the site architecture enable you to accomplish your tasks quickly? No

My Comments on Information Architecture / Navigation

7. Pricing

	Yes	No
Is ColfaxDirect pricing competitive?	*Pricing Is ColfaxDirect pricing competitive? Yes	Is ColfaxDirect pricing competitive? No
Did you consider one or more competitors? (Provantage, CDW..)	Did you consider one or more competitors? (Provantage, CDW..) Yes	Did you consider one or more competitors? (Provantage, CDW..) No

If you considered one or more competitors would you like to share their name(s)

8. Payment Options

	Yes	No	Does not matter
Would you like to see online payment options?	*Payment Options Would you like to see online payment options? Yes	Would you like to see online payment options? No	Would you like to see online payment options? Does not matter

My Comments on Payment Options

9. Final words and/or additional comments on what you would like us to implement that would enhance your shopping experience even more.

Final words and/or additional comments on what you would like us to implement that would enhance your shopping experience even more.

10. Optional Personal Information

Optional Personal Information Name:
Company:
Address:
Address 2:
City/Town:
State:
ZIP/Postal Code:
Country:
Email Address:
Phone Number: