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4ourth Man Productions Customer Satisfaction Survey

We're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. Please take just a few minutes to complete this one-page survey. Thank you! (All submissions are anonymous.)

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1. Which best describes you?

Which best describes you? For-profit Organization

Non-Profit Organization

Individual

Other (please specify)

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2. What service did you receive from 4ourth Man?

What service did you receive from 4ourth Man? Business Consultation

Marketing and Communications Consultation

News Release

Publication

Radio/Podcast

Video/Flash

Web Service

Training Services

Photography Services

Other (please specify)

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3. Please rate the following services:

	Unacceptable	Poor	Fair	Good	Excellent	N/A
Customer Service	*Please rate the following services: Customer Service Unacceptable	Customer Service Poor	Customer Service Fair	Customer Service Good	Customer Service Excellent	Customer Service N/A
Web Services	Web Services Unacceptable	Web Services Poor	Web Services Fair	Web Services Good	Web Services Excellent	Web Services N/A
Photography Services	Photography Services Unacceptable	Photography Services Poor	Photography Services Fair	Photography Services Good	Photography Services Excellent	Photography Services N/A
Videography Services	Videography Services Unacceptable	Videography Services Poor	Videography Services Fair	Videography Services Good	Videography Services Excellent	Videography Services N/A
Training Services	Training Services Unacceptable	Training Services Poor	Training Services Fair	Training Services Good	Training Services Excellent	Training Services N/A
Overall Service Rating	Overall Service Rating Unacceptable	Overall Service Rating Poor	Overall Service Rating Fair	Overall Service Rating Good	Overall Service Rating Excellent	Overall Service Rating N/A

Please leave additonal comments

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4. Please rate the following aspects of our work.

	Unacceptable	Poor	Fair	Good	Excellent	N/A
Understanding your marketing and communications requirements	*Please rate the following aspects of our work. Understanding your marketing and communications requirements Unacceptable	Understanding your marketing and communications requirements Poor	Understanding your marketing and communications requirements Fair	Understanding your marketing and communications requirements Good	Understanding your marketing and communications requirements Excellent	Understanding your marketing and communications requirements N/A
Communicating clearly and effectively	Communicating clearly and effectively Unacceptable	Communicating clearly and effectively Poor	Communicating clearly and effectively Fair	Communicating clearly and effectively Good	Communicating clearly and effectively Excellent	Communicating clearly and effectively N/A
Keeping you informed of progress	Keeping you informed of progress Unacceptable	Keeping you informed of progress Poor	Keeping you informed of progress Fair	Keeping you informed of progress Good	Keeping you informed of progress Excellent	Keeping you informed of progress N/A
Meeting deadlines	Meeting deadlines Unacceptable	Meeting deadlines Poor	Meeting deadlines Fair	Meeting deadlines Good	Meeting deadlines Excellent	Meeting deadlines N/A
Working with you and your team	Working with you and your team Unacceptable	Working with you and your team Poor	Working with you and your team Fair	Working with you and your team Good	Working with you and your team Excellent	Working with you and your team N/A
Providing value for money	Providing value for money Unacceptable	Providing value for money Poor	Providing value for money Fair	Providing value for money Good	Providing value for money Excellent	Providing value for money N/A
Responding promptly to problems	Responding promptly to problems Unacceptable	Responding promptly to problems Poor	Responding promptly to problems Fair	Responding promptly to problems Good	Responding promptly to problems Excellent	Responding promptly to problems N/A
Meeting overall project objectives	Meeting overall project objectives Unacceptable	Meeting overall project objectives Poor	Meeting overall project objectives Fair	Meeting overall project objectives Good	Meeting overall project objectives Excellent	Meeting overall project objectives N/A

Other (please specify)

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5. Overall, how do you rate the quality of products and services we provide?

Overall, how do you rate the quality of products and services we provide? Unacceptable

Poor

Fair

Good

Excellent

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6. What level of confidence do you have in us to deliver the products and services that you require?

What level of confidence do you have in us to deliver the products and services that you require? Unacceptable

Poor

Fair

Good

Excellent

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7. Overall, is our performance ...

Overall, is our performance ... Unacceptable

Poor

Fair

Good

Excellent

8. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

9. (Optional) Name and contact information.

(Optional) Name and contact information.

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How are we doing?Exit this survey

4ourth Man Productions Customer Satisfaction Survey

*1. Which best describes you?

*2. What service did you receive from 4ourth Man?

*3. Please rate the following services:

*4. Please rate the following aspects of our work.

*5. Overall, how do you rate the quality of products and services we provide?

*6. What level of confidence do you have in us to deliver the products and services that you require?

*7. Overall, is our performance ...

8. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

9. (Optional) Name and contact information.

How are we doing?
Exit this survey

*
1. Which best describes you?

*
2. What service did you receive from 4ourth Man?

*
3. Please rate the following services:

*
4. Please rate the following aspects of our work.

*
5. Overall, how do you rate the quality of products and services we provide?

*
6. What level of confidence do you have in us to deliver the products and services that you require?

*
7. Overall, is our performance ...