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1
. Have you visited a Butlins resort in the last 5 years?
Have you visited a Butlins resort in the last 5 years?
Yes
No
2
. Were you aware that we just launched a brand new website?
Were you aware that we just launched a brand new website?
Yes
No
3
. Has your experience of the new Butlins website been better than expected, worse than expected or as you expected it would be?
Has your experience of the new Butlins website been better than expected, worse than expected or as you expected it would be?
Much worse than expected
Worse than expected
About what I expected
Better than expected
Much better than expected
Please let us know what you liked and what you didn't like and why?
4
. Where exactly have we met or exceeded your expectations?
Did not meet expectations
Met expectations
Exceeded expectations
N/A
Finding information
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Where exactly have we met or exceeded your expectations? Finding information Did not meet expectations
Finding information Met expectations
Finding information Exceeded expectations
Finding information N/A
Explaining the Butlins experience
Explaining the Butlins experience Did not meet expectations
Explaining the Butlins experience Met expectations
Explaining the Butlins experience Exceeded expectations
Explaining the Butlins experience N/A
Finding prices
Finding prices Did not meet expectations
Finding prices Met expectations
Finding prices Exceeded expectations
Finding prices N/A
Booking/getting a quote for a break
Booking/getting a quote for a break Did not meet expectations
Booking/getting a quote for a break Met expectations
Booking/getting a quote for a break Exceeded expectations
Booking/getting a quote for a break N/A
Anything else we surprised you with?
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