Exit this survey
Tell us what ya think!
1. How Can We Help You?
headspace Barwon is designed to assist young people with accessing the right sort of health care and support when they need it. We would like to hear your thoughts on how the system is working for you and any suggestions you may have for making it even better!
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1
. Have you heard about headspace Barwon?
Have you heard about headspace Barwon?
Yes
No
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2
. Do you know where any headspace Barwon site/service is located?
Do you know where any headspace Barwon site/service is located?
Yes
No
Unsure
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3
. Do you have an idea of what headspace Barwon can help you with?
Do you have an idea of what headspace Barwon can help you with?
Yes
No
Unsure
Comment
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4
. Have you ever used the headspace Barwon services?
Have you ever used the headspace Barwon services?
Yes
NO
5
. Please rate your level of satisfaction with your visit.
Very poor
Poor
Average
Good
Very Good
Excellent
Ease of organising an appointment
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Please rate your level of satisfaction with your visit. Ease of organising an appointment Very poor
Ease of organising an appointment Poor
Ease of organising an appointment Average
Ease of organising an appointment Good
Ease of organising an appointment Very Good
Ease of organising an appointment Excellent
Level of staff support
Level of staff support Very poor
Level of staff support Poor
Level of staff support Average
Level of staff support Good
Level of staff support Very Good
Level of staff support Excellent
Waiting time at visit
Waiting time at visit Very poor
Waiting time at visit Poor
Waiting time at visit Average
Waiting time at visit Good
Waiting time at visit Very Good
Waiting time at visit Excellent
Degree of comfort in waiting room
Degree of comfort in waiting room Very poor
Degree of comfort in waiting room Poor
Degree of comfort in waiting room Average
Degree of comfort in waiting room Good
Degree of comfort in waiting room Very Good
Degree of comfort in waiting room Excellent
Approach of doctor/specialist
Approach of doctor/specialist Very poor
Approach of doctor/specialist Poor
Approach of doctor/specialist Average
Approach of doctor/specialist Good
Approach of doctor/specialist Very Good
Approach of doctor/specialist Excellent
Outcome of visit in meeting your immediate needs
Outcome of visit in meeting your immediate needs Very poor
Outcome of visit in meeting your immediate needs Poor
Outcome of visit in meeting your immediate needs Average
Outcome of visit in meeting your immediate needs Good
Outcome of visit in meeting your immediate needs Very Good
Outcome of visit in meeting your immediate needs Excellent
Long term support
Long term support Very poor
Long term support Poor
Long term support Average
Long term support Good
Long term support Very Good
Long term support Excellent
Further comment
6
. I think the main issues for young people are:
I think the main issues for young people are:
Body Image
School
Mental Health/Wellbeing
Alcohol
Drugs
Getting a job
The environment
Family
Friends
Nothing - I'm all good
Other (please specify)
7
. How do you think headspace Barwon can help young people be aware of the service?
How do you think headspace Barwon can help young people be aware of the service?
School visits
Educational sessions
Posters in the community
Television adds
Radio Adds
Newspaper Adds
Internet Adds
Presence at events/festivals
Sponsorship of sporting events
Pamphlets
Wristbands
Other promotional giveaways
Other (please specify)
8
. How do you look after your mental health?
How do you look after your mental health?
9
. How can we help you further with any health issues?
How can we help you further with any health issues?
Quicker access to doctors
Access to doctor on school premises
Access to psychologist/counselor on school premises
More information pamphlets distributed
Provide more activity groups to join
Help with transport to appointments
Create more support groups for discussion
Provide opportunity to share and support online eg chatroom
Increase attendance at sporting events
Increase attendance/advertising at festivals etc
Create display stands at schools/universities
Other (please specify)
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