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WARDFLEX SURVEY 2011

 

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1. Company Name

Company Name

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2. Your name and Title

Your name and Title

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3. City, State & Zipcode

City, State & Zipcode

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4. Phone number where you can be reached.

Phone number where you can be reached.

5. What is the quality of the WARDFLEX product that you receive?

	Bad	Not Good	OK	Good	Excellent	N/A
Please choose one	*What is the quality of the WARDFLEX product that you receive? Please choose one Bad	Please choose one Not Good	Please choose one OK	Please choose one Good	Please choose one Excellent	Please choose one N/A

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6. How would you rate the timeliness of the delivery of your WARDFLEX product?

	Bad	Not Good	OK	Good	Excellent	N/A
Please choose one	*How would you rate the timeliness of the delivery of your WARDFLEX product? Please choose one Bad	Please choose one Not Good	Please choose one OK	Please choose one Good	Please choose one Excellent	Please choose one N/A

Comment

7. How often is your WARDFLEX order packed correctly?

	Never	Almost Never	Sometimes	Most of the time	Always	N/A
Please choose one	*How often is your WARDFLEX order packed correctly? Please choose one Never	Please choose one Almost Never	Please choose one Sometimes	Please choose one Most of the time	Please choose one Always	Please choose one N/A

Comment

8. How often do you receive the correct WARDFLEX material that you order?

	Never	Almost Never	Sometimes	Most of the time	Always
Please choose one	*How often do you receive the correct WARDFLEX material that you order? Please choose one Never	Please choose one Almost Never	Please choose one Sometimes	Please choose one Most of the time	Please choose one Always

Comment

9. How would you rate the quality of service you receive from your WARDFLEX product Sales Agency Representative?

	Very Poor	Poor	OK	Good	Excellent	N/A
Please choose one	*How would you rate the quality of service you receive from your WARDFLEX product Sales Agency Representative? Please choose one Very Poor	Please choose one Poor	Please choose one OK	Please choose one Good	Please choose one Excellent	Please choose one N/A

Comment

10. How would you rate the quality of service you receive from your WARDFLEX product Customer Service Representative (inside sales)?

	Very Poor	Poor	OK	Good	Excellent	N/A
Please choose one	*How would you rate the quality of service you receive from your WARDFLEX product Customer Service Representative (inside sales)? Please choose one Very Poor	Please choose one Poor	Please choose one OK	Please choose one Good	Please choose one Excellent	Please choose one N/A

Comment

11. What is your overall satisfaction of your WARDFLEX quality and service?

	Very Poor	Poor	OK	Good	Excellent	N/A
Please choose one	*What is your overall satisfaction of your WARDFLEX quality and service? Please choose one Very Poor	Please choose one Poor	Please choose one OK	Please choose one Good	Please choose one Excellent	Please choose one N/A

Comment