Continuing Education Approval Process Satisfaction Survey

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1. Please rate the following:

	Excellent	Very Good	Good	Fair	Poor
Application process (overall)	*Please rate the following: Application process (overall) Excellent	Application process (overall) Very Good	Application process (overall) Good	Application process (overall) Fair	Application process (overall) Poor
Degree of clarity	Degree of clarity Excellent	Degree of clarity Very Good	Degree of clarity Good	Degree of clarity Fair	Degree of clarity Poor
User-friendliness	User-friendliness Excellent	User-friendliness Very Good	User-friendliness Good	User-friendliness Fair	User-friendliness Poor
Fee structure	Fee structure Excellent	Fee structure Very Good	Fee structure Good	Fee structure Fair	Fee structure Poor
Customer satisfaction (overall)	Customer satisfaction (overall) Excellent	Customer satisfaction (overall) Very Good	Customer satisfaction (overall) Good	Customer satisfaction (overall) Fair	Customer satisfaction (overall) Poor
Communication with RISNA personnel	Communication with RISNA personnel Excellent	Communication with RISNA personnel Very Good	Communication with RISNA personnel Good	Communication with RISNA personnel Fair	Communication with RISNA personnel Poor
Responsiveness to requests/concerns	Responsiveness to requests/concerns Excellent	Responsiveness to requests/concerns Very Good	Responsiveness to requests/concerns Good	Responsiveness to requests/concerns Fair	Responsiveness to requests/concerns Poor
Timeliness of response	Timeliness of response Excellent	Timeliness of response Very Good	Timeliness of response Good	Timeliness of response Fair	Timeliness of response Poor

2. Would you recommend RISNA for program review?

Would you recommend RISNA for program review?   Yes No

Why or why not?

3. Suggestions for improvement (Please comment here if any of above were rated fair or poor).

Suggestions for improvement (Please comment here if any of above were rated fair or poor).