FIU Libraries Interlibrary Loan Survey
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1.
*
1
. What best describes you: (Select one answer.)
What best describes you: (Select one answer.)
Undergraduate
Graduate
Faculty
Staff
Distance Student Undergraduate
Distance Student Graduate
Alumni
Other (please specify)
*
2
. Have you used Interlibrary Loan in the past year? (Select one answer.)
Have you used Interlibrary Loan in the past year? (Select one answer.)
Yes (Skip to question 4)
No (Continue to question 3)
3
. If you have not used Interlibrary Loan please specify why you have not used it: (Check all that apply.)
If you have not used Interlibrary Loan please specify why you have not used it: (Check all that apply.)
Did not know about it
Did not need to use Interlibrary Loan
Did not think I could get what I needed in time
Did not want to fill out the request form
Did not understand how the process works
Other (please specify)
4
. For what purpose(s) do you submit Interlibrary Loan Requests? (Check all that apply.)
For what purpose(s) do you submit Interlibrary Loan Requests? (Check all that apply.)
Research (class related)
Research (grant related)
Research (personal)
Research (for someone else)
To obtain books on a course reading list
Leisure
Other (please specify)
5
. How often have you used Interlibrary Loan in the past year? (Select one answer.)
How often have you used Interlibrary Loan in the past year? (Select one answer.)
1-5 times
6-10 times
11-15 times
More often (please specify)
6
. I received the item I requested through Interlibrary Loan within the time I expected. (Select one answer.)
I received the item I requested through Interlibrary Loan within the time I expected. (Select one answer.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
7
. I received the correct item I requested through Interlibrary Loan. (Select one answer.)
I received the correct item I requested through Interlibrary Loan. (Select one answer.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
8
. I am satisfied with the Interlibrary Loan service I received. (Select one answer.)
I am satisfied with the Interlibrary Loan service I received. (Select one answer.)
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9
. Would you use Interlibrary Loan again? (Select one answer.)
Would you use Interlibrary Loan again? (Select one answer.)
Yes
No
10
. How could Interlibrary Loan be improved?
How could Interlibrary Loan be improved?
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